Ordering FAQ

Q. Where can I order a FUNcube Dongle?
A. You can either purchase directly from us here using the “Order Your FUNcube Dongle Pro” menu item towards the top of this page, or head to the Martin Lynch website and order it there.

Q. What shipping method is used?
A. Outside the UK, we use FedEx International Priority. Within the UK we use Royal Mail Special Delivery.

Q. How much?
A. The Pro version is GBP99 plus relevant taxes and shipping. Pricing for the base educational outreach model hasn’t been finalised yet, but it will be significantly less than the Pro model. A proportion of the price goes to fund AMSAT-UK’s FUNcube satellite itself: already, the FUNcube dongle has rasied over US$20,000 for the satellite fund!

Q. When?
A. The first Pro devices are scheduled to be available from 19 December 2010. Base device release will be confirmed once precise launch dates for FUNcube become confirmed.

Q. How do I order?
A. Follow this link.

Q. Is there an “order list”?
A. No, there’s no order list at present. Please see this link for an explanation.

Q. Can I buy a kit?
A. The FCD isn’t available in kit form. Please see this explanation.

262 Responses to Ordering FAQ

  1. Uwe Meyer says:

    Hello,
    i’m very interested to buy a funcubedongle in Pro Version.
    How can I order it?
    Let me know, the way to ordering and the way to pay it.

    Best regards
    Uwe Meyer, DD1OV

  2. Chris Brizendine says:

    Can you add me to the notification list, I would like to try to get a frequency setting application working in Linux. Thanks.

  3. Terry Godley says:

    Sounds like a great project, Be waiting to see when they will be available.

  4. Paul PD0PSB says:

    If you start an ordering list, count me in pse :-)
    73
    Paul
    PD0PSB

  5. lemmy says:

    Looks great i will also order one.

  6. Hi Howard,

    Would you be able to make me a golden super pro version? 😉
    Good work!, now let’s see if I can make you the other end of the link…

  7. I am interested in adapting my iPad app to work with FUNcube. iPad supports USB audio and HID USB protocol, so I think there is a good chance that FUNcube and iSDR on iPad can work together. I would be interested in procuring a FUNcube or two to help with software development, once they become available. I’ll also need some information on how you utilize HID USB for controlling frequency. Please let me know if you can assist with information.

    73,
    Charles
    NZ0I

    • admin says:

      Hi Charles.

      Does the iPad work as a USB host? If so, and it supports the standard USB audio and HID classes then I would have thought it would work.

      Howard

      • Charles says:

        I seem to have been mistaken regarding the HID support in iPad. But iPad does currently support standard USB audio. Things are changing with each new release of Apple’s iOS, and the HID support could be included in an upcoming version. But there will need to be app support to make iPad work with FUNCube, and I’d love to start digging in to see what’s required… when they’re not sold out :-(

        • Brett says:

          There are no USB PORTS ON IPAD? an android application would be better.

          • admin says:

            Hello Brett

            You can use the camera adapter to give USB host capability in an iPad, however recently Apple have reduced the maximum current to about 20mA so you’d need a powered hub in order to use an FCD on an iPad directly.

            The FCD seem to power up directly on an Acer Iconia A500 which has a standard USB host port. However I am not aware of any Andoid software that will support it at present.

            Many thanks, Howard

  8. Thomas DF2OO says:

    This is a great project!
    Please add me to the notification list for orders.

    73, Thomas DF2OO

  9. Nicolas ON8NP says:

    Hi,

    Will it be possible to use the FUNcube dongle with WinRad?
    Nice project. Can you add me to the notification list?

    73’s,
    ON8NP

    • admin says:

      Hi,
      Thanks for your comment.

      I haven’t used WinRad myself, however a quick look on the website seems to suggest that it would work. The FCD simply
      looks like a stereo sound card with a quadrature signal, plus a HID interface for frequency control.

      Howard (G6LVB)

  10. Tomas Krajco says:

    Hi, very interesting project. Can you add me to the notification list, please?

  11. Jack (IZ1DSJ) says:

    Hello,
    I would be interested to try the PRO model also for professional use on geostationary satellite beacons measurements in L-Band.
    Please, could you send an e-mail when the units will be for sale?
    Thanks in advance, Jack

    • Augusto says:

      Hi Jack iz1dsj , have you succeeeded into getting one ?
      I did not also with the second batch, it did evaporate as soon I completed and clicked on “Pay now” …. speedy gonzales.
      Ciao, let me please know how it does if you ever get one!
      73 de Augusto
      i2jjr / hb9tza / 9h3jr

  12. Doug Phillips, W7RDP says:

    Please add me to the order list, thank you.

    72, Doug W7RDP

  13. Lars Nyberg, SM3KYH says:

    Also add me on the order list for a for a PRO.

    73 de Lars

  14. Andy G8NTH says:

    Please add me to your order list.

    Thank you. Andy.

  15. admin says:

    Re: ORDER LIST

    Folks, please note that there isn’t an “order list” as such. Once we have finalised out distribution arrangements, we’ll post the ordering procedure on this website.

    Thank you, Howard

  16. Please add me to your order list. Thanks.Regards.

  17. Tom Clark K3IO says:

    Count me in for the Pro (at least one).

    Can you post the LO (i.e. xtal) reference frequency? I see some desirability to kludging on an input from the “house master” frequency source (Rb, locked to GPS).

    73, Tom

    • admin says:

      Hello Tom.

      24.576MHz is the reference frequency. The frequency was chosen to keep the sound card sampling rate accurate: although the Codec has a PLL of its own, I am not using it, chosing instead to use the silicon tuner’s oscillator as the reference for both the LO and the Codec. The fractional-N PLL LO is OK for the purpose of receiving narrow band SSB transmissions well into L band, but it is not going win gold in the phase noise olympics.

      The resolution of the PLL is 375Hz (24,576,000/65,536) although at present the API presents 1kHz resolution and it’s rounded down to the nearest 375Hz.

      The crystals I’ve been using all consistently seem to come in around 120ppm +/- high, but are surprisingly time and temperature stable. As part of the post-production procedure when the units are built, a software calibration procedure will correct for this on a unit by unit basis based on my own Rubidium source. I’ll provide access to this calibration parameter to end users.

      In addition, I am looking to integrate both I/Q and DC offset calibration based on select LO frequencies assuming temperature doesn’t affect these parameters too much. The code to apply the corrections in real time on the device is in hand crafted assembler which ended up about 10 times faster than unoptimised C and a couple of times faster than optimised C. Again, I would expect these parameters to be exposed to the end user if they choose to use them.

      Howard

      • PaulC says:

        Howard,

        Do you have any figures for the frequency stability?

        It looks like there is a market for high-stability 24.576MHz TCXOs for audio enthusiasts (eg. 0.3ppm TXCO here – http://bit.ly/eanarm – though I can’t find the original mnfrs site or a datasheet) – how easy would it be to upgrade the onboard xtal using one of these ?

        • admin says:

          Hi Paul.

          The FCD uses a crystal and although it will not win a prize for stablility, it’s not bad. Once it’s been on for a few minutes and the temperature has stabilised it’s pretty stable. It’ll never beat a TCXO of course.

          I haven’t done it myself, but replacing the crystal source with your own source should be a simple matter. Note that the same 24.576MHz oscillator reference source is used throughout the FCD including for generating the audio sampling rate.

          Howard

  18. Sergej K0KOC says:

    Add me to the notification list, please.

  19. Zvonimir MAKOVEC, S54M says:

    Please add me too to the notification and ordering list.

    BTW, I can’t find how to register to login ?
    Login page does not accept my callsign as user name.

    73 de Maki

    • admin says:

      There is no login or “notification list” at present. We have ot finalised distribution yet. When we have done so the distribution process will be posted here.

      We are concentrating in getting the product into production first which should be in the next few days.

      Many thanks, Howard

  20. Tracey Gardner G5VU says:

    Please add me to your order list for a Pro.

    Regards

    Tracey

  21. admin says:

    Folks,

    To reiterate, there is no formal order list or notification list at present I am afraid. We have yet to finalise distribution arrangements, but once they are finalised you can be sure we’ll let you know on this website.

    Many thanks, Howard

  22. Mark Hammond N8MH says:

    Hi Howard,

    It’s great to watch the progress of this project online! Can’t wait to get one. If there *was* a list, I’d have you put me on it 😉

    73!
    Mark N8MH

  23. Hi Howard,

    This is a great new capability and I am sure will create lot of exitement in the HAM and students world on satellite communications. Great !!

    73’s
    Nitin [VU3TYG]

  24. Hello Howard,

    Will be nice to see up and runnnig FDC for students.
    Very good project, please add me to your waiting list.

    73 Marian YO2MBU

  25. VERY, VERY, VERY GOOD PROYECT… most of us are waiting for a piece of hardware like this, congratulations. I will buy at least one… ;-))

    73 Nacho, EB1GER

  26. Alan Dale says:

    I am the licence holder at a School Amateur Radio Club MX0NDH. This looks like an exellent idea both for the school & for Special Event operation. I can see this really grabbing the imagination.

  27. JOSE says:

    Please add me to the order list, thank you.
    EB1FVQ

    • admin says:

      Jose,

      Thank you for you note.

      I will be publishing the ordering method very soon. At the moment I’m afraid there isn’t a list.

      Many thanks, Howard

  28. DK3SML Michael says:

    Please set me on he orderlist, I am also interested in this project. The unit will be right part beside my Perseus ;)).

    73s de Michael, DK3SML

  29. Klaus Stegner says:

    Hello,
    i’m very interested to buy a funcubedongle in Pro Version.
    How can I order it?
    Let me know the way to ordering and the way to pay it.

    73, OE7NS

  30. Esko says:

    I am interested to order when awailable

    OH6MQM

  31. Torsten, DD3TF says:

    Dr Howard,

    this is not only an impressive project but I am particularly impressed by your patience in repeating that there is no order list, hi.

    Good luck furthermore,
    vy 73 de Torsten, DD3TF

  32. Please add me to the list as well.

    • Mark Hammond N8MH says:

      Angelo, there IS no list–it’s first come, first served. Adjust your clock for precision and set your alarm :)

  33. Dale Hershberger says:

    I would like to place an order for a funcube dongle.
    These things are going to fast to be able to get order in.

    Dale/kl7xj

  34. K6XOX says:

    you said will be next batch on Jan 2 20:00GMT , So I will need to wait to place order until that time or can I place the order in advance?

    Your product is kind of amazing, Would you please keep me update on your product?

    How can I get one Dongle for me?

    73

    Nimit – K6xox

    • admin says:

      Hi Nimit.

      That’s what time the shop opens. At that stage I will be able to say confidently how many devices I can ship the next working day. I am still building and testing dongles now, so I don’t know yet precisely how many I’ll have.

      Howard

      • K6XOX says:

        Hi Howard,

        Happy new year to you. It is such a good product and very high demand why not you use SUB-Contractor to build for you. I did click on Paypal on that time but it sold out already.

        Many Factory in South east Asia will assembly for you cheap and you can accept order for many Ham around the world fast. if you want me to introduce you SUB Contractor who will build this Dongle for you pleas email me, I am working in Semiconductor Industry and I knew one of them who assembly Cell phone , Iphone, HTC Droid Phone in Thailand and They knew me very well and I can introduce you to them and make it start real quick. For the Love of the HAM Radio, Thank you to produce the good product.

        73

        Nimit- K6XOX-HS1IFU

  35. Felix says:

    Hi Howard,
    first of all a Happy New Year to you and thanks for all the great efforts of bringing the funcubedongle to us, that’s just fantastic.
    I am highly interested into trying to order one of the devices and hope to be lucky to get one, anyhow it would be nice if you could let me know if an alternate address to the paypal standard address could be provided for ordering, as I am German but in UK until July, it would be sad to wait till then for receiving the device.
    PayPal does not permit me to use a UK address with my German PayPal account.
    If you need to have proof I could provide an official confirmation letter which reflects my current UK address so that you are on the safe side.

    Thanks in advance for your answer, I am looking forward hearing from you.

    All Best,
    Felix

  36. Andres M. ( EA7SWL) says:

    Hello
    I am interested in a FUNCUBE, but whenever I try to ask is exhausted.
    There a list where you can sign up and make a reservation?
    Thanks
    Andres M.

    • admin says:

      Hello Andres

      Thanks for your note.

      There is no list to sign up to I’m afraid. We have sales about once every two weeks when I have a batch made up. The next one will be around 15/16 Jnauary _if_ the batch coming from my manufacturer is OK.

      Howard

  37. Pascal says:

    Hi, as an enthousiastic GNU-Radio software developer i might consider purchasing a funcube.
    However for me this is only feasable if specs (at least to block level but preferably with schematic diagram) are free.
    Would that be posible ?
    Regards, Pascal de PA3FKM

    • admin says:

      Hello Pascal

      Thank you for your note.

      I am unsure what you are trying to achieve to be able to help you. If you give me some more detail then I may be able to help you out. The FCD is a USB composite device with a soundcard interface and a HID interface for controlling things like frequency agility. The soundcard provides 96kHz of spectrum in I/Q format 16 bits/channel at baseband. There is a tuner that includes VCO, fractional-N PLL, mixer, and LNA, downconverting to analog quadrature baseband for the soundcard ADC.

      It is like a Softrock with an integrated soundcard where you can tune LO from VHF, through UHF and up to L band.

      Howard

  38. Joseph Acevedo says:

    I wanted to order the FUNcube Dongle Pro, but was informed that the item was sold out at the PayPal site. Can I be notified when the ordering will be resumed?

    • admin says:

      Joseph.

      Thanks for your note. Keep an eye on the site, in the next week hopefully I’ll be announcing a new availability date. The next batch are from a new manufacturer and once they arrive I will need to check them out. Assuming they arrive on time and they’re OK, we’ll be looking at the weekend of 15/16 January.

      Howard

  39. e.cires says:

    Please add me to your order list
    thanks…….73

  40. e.cires says:

    KJ4UFK…PLEASE ADD ME TO YOUR ORDER LIST
    THANKS .73

  41. Dave Scott vk2jds says:

    is it possible to pack a set of parts in a bag and ship with pcb so we can make ourselves? i am handy with rf smd work as its part of my employment. looks like a great device :)

  42. Bob says:

    Interested in one of these as perhaps a kit if there is no build date set for the next round yet :)

  43. Bob says:

    Any idea of a release date for the next batch in that case?? (or if there will be another batch). One of these devices would be great to play and learn :)

    • admin says:

      Hello Bob

      Thanks for your note. Keep an eye on the site, in the next few days hopefully I’ll be announcing a new availability date. The next batch are from a new manufacturer and once they arrive I will need to check them out. Assuming they’re OK, we’ll be looking at the weekend of 15/16 January.

      Howard

      • Frank PH2M says:

        Hello Howard,
        I think it is very frustrating that every time someone is asking when the next batch will be available.
        I think the first thing you can do is to remove the information about the 2nd batch, it’s 1 week old (now) and not showing any information about the possible release date of the next batch (probably 15/16 January).

        A satisfied customer of FUNcube Dongle serial #111.
        73 de Frank PH2M

  44. Alex says:

    Hi,
    Can you explain me why you didn’t send to Lithuania?
    I am very offend buy different kinds from eBay and don’t problem
    The money is guarantee by Pay Pal
    Tnak , Alex

    • admin says:

      Hello Alex

      I do not have any limitation on where FUNcube Dongles are sent other than where Paypal is accepted.

      For the recent eBay auction, the sale is also limited to countries where there is an eBay site.

      Howard

  45. K6XOX says:

    Hi Howard,

    On this batch after I ordered and paid on pay-pal, how long do you think that you will start to ship out and do we will have shipping information by EMAIL or just keep waiting.

    73

    K6XOX

    • admin says:

      Hi

      They were packed over the weekend and I am on my way to the Post Office now.

      For the US I use Royal Mail Airsure which should be 6 working days. This is a traceable service door to door, however the delivery time is an aim and is not contractual.

      However I am aware that there have been some delays recently to the US, usually a couple of days, in some cicumstances which you can read here.

      Howard

      • I got email from Paypal shipping alert last night.

        Thank you very much for the shipping info :) ,

        K6XOX

        • admin says:

          If Paypal allows us, we use Paypal to do the mailing. Sometimes, perhaps 1 in 8, Paypal throws up a problem, and we have to do postage manually, in which case there won’t be an automated notification.

          Paypal/Royal Mail never allocate a tracking number at this point. It is always a manual collation process for every item: I kneel on the floor with 100+ packages and peel off a small part of each sticker and afix it to my printed list.

          Unless there is a reason to suspect that the package has gone walkabout (eg, it’s not arrived by the anticipated time), then I don’t spend time manually keying in all those tracking numbers.

          So far none have gone missing, although with the recent weather problems in the UK and Eastern US, there have been some delays of a couple of days over the expected time.

          I am always delighted to look up an item on an individual basis if it’s not arrived within the anticipated time.

          In the UK, packages should arrive the day after posting as I use Special Delivery 1pm.

          Outside the UK, where it’s supported, I use Airsure:

          2 working days after posting to Western Europe

          4 working days after posting to Eastern Europe and postal subsidiaries (Islands and Principalities)

          6 working days after posting to the rest of the world

          The remainder are sent International Signed For (ISF) which targets a day longer than Airsure.

          Airsure is currently available to the following destinations:

          Andorra, Austria, Azores, Balearic Islands, Belgium, Canary Islands, Brazil, Canada, Corsica, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Hong Kong, Iceland, Irish Republic, Liechtenstein, Luxembourg, Madeira, Malaysia, Monaco, Netherlands, New Zealand, Portugal, Singapore, Spain, Sweden, Switzerland, USA.

          FWIW, it takes around 20 man hours to do the packaging for 100 units end to end.

          Howard

  46. Rob Thompson says:

    I must be the one of the 1 in 8 as well.
    The only way I know I’m getting one was from Paypal’s payment complete page and email.
    I’v not received anything else by email.
    Also didn’t get a reply when I asked when they would be posted.
    But I’m not to good with forum posts and probably asked where no one else was expecting to read it, Don’t matter tho because Howard posted somewhere else when they we’r posted.
    I goto say some extra confirmation would have been nice but with all things considered I think Howard should give himself a pat on the back and take it easy for a day or two 😉
    I’m not going to panic over it’s arrival (I admit i’m excited about it).
    I got my Transaction ID: 4SE94412S7415682E.
    Maybe thats all the confirmation I need.
    Great work Howard.
    De Rob Thompson (2E0RPT)

    • admin says:

      Hello Robert,

      Sorry that I didn’t individually respond to your question.

      As a rule of thumb, dongles are mailed on the working day following the sale. This is why the sales happen over a weekend so we have time to do all the packaging in time for posting on Monday.

      I am not sure why you didn’t receove some sort of mail confirmation, perhaps my supposition that Paypal automatically emails people wasn’t correct, but in that case I can’t explain why some people receive confirmation and others don’t.

      You’ll find me very quiet on here when we’re doing packaging, but that is a good thing!

      Howard

      • Rob Thompson says:

        It has arrived 😀 #302 is hear.
        But there is a small problem.
        I plugged it in and PC asked me for the drivers.
        I’m using Windows XP Pro 32b SP3.
        It has installed as a USB Soundcard OK
        But the ‘FUNcube Dongle V0.0′ is asking for a driver.
        I do believe this is the HID side of things.
        I had this before with HID devices a logitech keyboard did the same but I was able get the driver (That should already be in windows) installed and now that keyboard works.
        Have you got any suggestions?

        De Rob (2E0RPT)
        P.S. Should I be posting this elsewhere?

        • Rob Thompson says:

          PROBLEM SOLVED…
          Just in case this helps others, This is how it was fixed.
          On phone to ACER Support I found out my XP disk did not include the HID drivers (And they did get in trouble with Microsoft) But it is left upto me to send my existing disk and request a propper one.

          BUT THERE IS ANOTHER WAY. :-)
          Find another PC that FCD does work on (For me it was my server that has no sound card but that don’t matter)
          Goto it’s windows\system32 or winnt\system32 folder.
          Copy ‘Drivers’ directory, ‘INF’ directory & ‘hid.dll’ file onto a CD or USB Pendrive (Any media big enough to transfer to the PC you wish to run the FCD)
          Then when FCD Asks for the driver tell it to Include the path to the disk or USB Drive.

          I hope this helps anyone who had the same problem as me (Especially and ACER TravelMate owners)

          De. Rob (2E0RPT)
          PS Dongle been tested now and is totally amazing 😀

          • admin says:

            Hi Rob

            Excellent information!!!

            Your note made me remember very well having a similar problem (not related to the FCD) on a couple of machines where certain USB*.inf file(s) were missing for some obscure reason in my other life where I get to go to work every day 😉

            I never ever got to the bottom of the fault but it has happened to me more than once, although I hasten to add not on the Acer Aspire One I’m on now (XP) or the Acer desktop (Windows 7) in the shack.

            Howard

  47. Hi Howard,
    when You ship thee last group of Dongle ?
    Excuse me.
    Tony (Italy)

  48. Howard,
    please, can You verify, using tracking number, if the dongle is arrived in Italy ?
    VRY TNX

  49. Wilmar says:

    Hello Howard.
    If there is a tracking number could you please send me???
    If there isn´t no problem.
    Tks.
    PU9WIL

  50. Francois Michaud-Herbst VE2 MHF says:

    When a new batch will be available , I am interested to buy one can you email me when available
    Thanks
    Francois VE2MHF

    • admin says:

      Hello Francois,

      I am hoping to have some more ready in a couple of weeks.

      Keep an eye on the site. A few days before the next batch is ready I place an announcement on here. I believe that you can set up an automated RSS feed to notify you, although it’s not something I’ve done myself.

      Howard

  51. Bert Gonzalez says:

    Hi Howard, congrats about the great work on the dongle, I’ve already joined to yahoo group, it’s been quite active and make me feel more anxious about the arrive of the dongle. Can you provide me the tracking number to check the status? This will be the first in Mexico and would like to show in the next Club meeting, in fact we’re going to have a session focused on SDR, so for newbees like me on this technologies will be very illustrative.
    Thanks in advance
    Bert / XE1FZE

  52. Antonio Pilichi I5NQK says:

    HI Howard,
    You have mail. I have a question for You.
    Best 73 and VRY TNX, Tony

  53. Wilmar says:

    Yesterday… Breathing signals from space… The first Funcube (n. 197) in Brazil came to life.
    PU9WIL

  54. Dionysios Vlachiotis SV8RV says:

    Howard,
    please give me any tracking number!
    thanks in advance
    73 de SV8RV

  55. Raimund DG9MAQ says:

    piep-piep-piep-piiiiiiiiep …. 22:00 UT:
    yippieh – i got one :-)

    73 de Raimund DG9MAQ

  56. Steve says:

    Good morning…
    Wow, is was somewhere around 1:00 UTC in the morning as I have tried to buy my dongle.
    But unfortunately it is sold out again :(
    It seems I was two hours too late…

    Sorry for the question – but when is the next batch available…???

    kind regards
    Steve

    • admin says:

      Hello Steve.

      I need to speak with my manufacturers before I can give a view on this. They have 320 more boards with all the parts placed except for the manually placed connectors. When the boards reach me I can do a fairly rapid test, HPF rework, retest and place in the enclosure. The last batch included 80 from the manufacturer, they only arrived on Friday at 2pm, and I had tested them all by 6pm.

      Keep an eye on the site, I’ll have an update over the next few days just as soon as I know.

      Howard

      • Howard,

        Will you please send me tracking number when you ship?

        Thanks,

        Richard W5SXD

        • admin says:

          Hi Richard

          I don’t usually distribute individual tracking numbers unless the item has not arrived beyond its target date. The reason behind this is simple: allocation of tracking numbers is not automated, despite the fact that we use Paypal’s linked Royal Mail offering (when it works, which is between 80 and 90% of the time). We would have to manually key in dozens and dozens of random 13 character tracking numbers and individually email or otherwise notify each recipient. I estimated that for this last batch that would take one person 4.5 hours based on an optimistic two minutes per order, and there would innevitably be keying errors.

          I am always happy to distribute tracking numbers on an individual basis if the item has not arrived by the target time.

          I hope that this makes sense: we have only just finished the packaging from Friday’s 10pm batch for delivery at the Post Office on Monday morning. This alone took twenty man hours.

          We discovered on Saturday that Paypal has now removed their Airsure option, so we have used their International Signed For for all non UK deliveries. The alternative was to manually cut and paste each line of each address petween Paypal and RM’s systems, and that was clearly unsustainable.

          The target (although not guaranteed) times for International Signed For are three working days to Western Europe, five working days to Eastern Europe and seven working days for the rest of the world.

          Howard

    • admin says:

      Hi Steve

      Sorry you were unlucky, keep an eye on the site. I hope to have another batch ready in the next two weeks or so.

      Howard

  57. Bruce KF1Z says:

    That sounds great Howard.
    Looks like they did a very quick job for you.
    I think those 80 pieces were ready in less than 4 days?

    Will cross my fingers that I can purchase one of these in the next sale!

    Thanks for offering this product!

    Bruce
    kf1z

    • admin says:

      Hi Bruce,

      400 boards were pick & placed in two days, I got lucky with the P&P machine availability. There is however some lead time in performing the manual placing of the connectors and rear side components.

      Testing and fixing the 80 boards took a day, and then there is a further day reworking the HPF, placing in the enclosure and retesting. Those days are long!

      Howard

  58. Howard, the FCD is not here yet.
    As there was a very minimal insignificant fault on my address, but Mr. Murphy has proven to be vy able in the past, I will inform you of this.
    As you stated in other messages, it should have been here on Wednesday morning. If it would be helpful, send me a tracking number, otherwise I’ll go on waiting , no problems. Ciao and thanks for the good job yuou’re doing.
    Augusto
    9h3jr i2jjr hb9tza

    • admin says:

      Augusto

      You have mail!

      Howard

      • Howard, did you ever get all my messages about the wrong address by paypal ? It seems the FCD has been sent to Mr. Murphy . More details in an email in reply to your.
        The Royal Mail tracking Info for today is that it has been sent to Italy .
        73 Howard, tnxs!
        Augusto

        • admin says:

          Augusto

          Please check your email, and any attachments.

          Howard

          • Hi Howard, thanks !
            I see that the shipping address is OK, in spite of PayPal payment receipt.
            I suppose the FCD will be here in the next days.
            I’ll let you know, thanks and please forgive me the misunderstanding of the addresses items!
            73 de Augusto

  59. Lucijan says:

    Dear OM-s!

    Fan cube arrived in good shape in Croatia. Device working perfect and even much better than expected. It beat my traditional RIG-s on RX. Thanks again for all your effort and I wish you all the best with further job and satellite receiving.

    Best 73s!

    Luci , 9A1Z

  60. Pablo García says:

    Hello Howard,
    I would like to know when it would bring new funcube,
    and I’m very interested in buying one.
    Thanks.
    73.
    EA7IRQ

    • admin says:

      Hello Pablo

      I am still awaiting a delivery from the manufacturers of the assembled boards. I am told they should be arriving today. I will then need to spend a few days testing them, doing rework and placing them in the enclosures followed by a final test.

      Howard

  61. Dear Howard,

    Can you write an e-mail to my private address to have information about an order?

    Awaiting yourn replay.

    Best regards,
    Simone

  62. Amilcar Carlos says:

    Hello,

    Is it possible to pre-order one unit and have it shipped when its ready?

    Regards,
    Amilcar (CT1TO)

  63. Robert says:

    Hi there, any idea when next sale will be,
    Cheers

    • admin says:

      Hi Robert

      I am hoping in the next week or so. Unfortunately the PCB manufacturer send me 500 boards… but the wrong thickness of FR4 meaning that I need to change a part. I believe I have sourced a compatible alternative, but until that arrives (hopefully in the next few days) I will not know for sure.

      Howard

  64. PE1RQM says:

    I was waiting until the selling would start of the Pro dongle. Waited the whole day and when the clock hits 21:00 UTC, I was as fast as possible to click on the order button. YES! I thought, because I could fill in my credit card numbers and adress. It was the first time I didn’t see “sold-out” on my screen. So I thought I was lucky. Well… not for long…
    After filling in all the fields for payment, the only thing I saw was… Guess… Sold-out! But I had to be one of the lucky ones this time, because of the payment screens, so how could that happen?? Ebay had to keep one apart, until I finished filling in all the fields. It took me lees then 2 minutes to fill in all the fields, so there was no timeout. This ordering system doesn’t work.

    • admin says:

      Hello

      The ordering system works, but if, in the time it takes between placing the order and confirming it, the inventory runs out it will tell you: I am very sorry about that. It works both ways in fact: Paypal oversold the inventory this evening, so I will have to make up some more overnight.

      There are due to be more next week, and in the meantime I thank you for your patience.

      Thank you, Howard

  65. Ric Epperle says:

    Greetings,

    My home is Sheridan, Wyoming USA… When do you think you’ll have more available?
    I’m becoming heavily involved with “working the birds” and would love one of these.

    Do you back order? I can purchase up front through PayPal if you can. Thanks a million.
    73’s Ric KE7MK

    • admin says:

      Hi Ric

      I anticipate having more the same time next week (19 April 21:00UTC) if everything goes to plan.

      Sorry, there is no back order process at present.

      Keep an eye on the site and I will confirm the date and time a few days prior to the sale.

      Thank you for your patience.

      Howard

  66. I received the FUNcube Dongle this week,and the FUNcub Dongle Cotroller shows in
    red,right hand side No FCD dectected! Can you advise please?

    • admin says:

      Hi Derek,

      Can you check Device Manager in your OS to see if it’s been properly detected? On a few occasions I have become aware that some drivers are missing in certain OEM OS distributions in particular the USBHID driver.

      Howard

  67. Miguel says:

    Exact same problem has PE1RQM on 26 April sale. at 21:04 UTC, click on the order button. YES! After filling in all the fields for payment, the only thing I saw was… Guess… Sold-out! :(

  68. Dexter says:

    Hello.

    I have ordered one of your dongles – but i need a second one for a friend of mine. You say that you limit one item per order/person. Is this limitation also valid when i order a second dongle on the next sale?

    regards.
    Philipp

    • admin says:

      Hello Dexter

      I have no way to stop anyone purchasing further FCDs, so feel free to order another.

      Howard

  69. Torben DH6MBT says:

    Hi all,
    is it possible to buy the FunCubeDOngle at the Ham Radio in Friedrichshafen (Germany) ??

    TNX

    • admin says:

      Hello Torben

      I haven’t made plans yet for Friedrichshafen. I’ll let you know on the site if I will be making it over there.

      Howard

  70. Frank says:

    Hi,

    how can we order more than one “Dongle” for saving some shipping costs
    Thanks and best regards

    Frank

    • admin says:

      Hi Frank

      Right now I don’t have an option for ordering multiple units. Once I can maintain some stock I will be adding this option.

      Many thanks, Howard

  71. Ken Price says:

    Hi, I tried to order a dongle this evening and got as far as the paypal login where I logged in, but there was no info on the screen to send the payment to. Is this an error on your payment side as it appears I have lost the sale and they are now sold out.

    Thanks
    Ken

    • admin says:

      Hello Ken

      I am sorry you are having difficulties. Did you get any print screens by any chance? The payment side is dealt with by Paypal, so I will need some more clarification of the situation. Many others have been successful this evening.

      Howard

      • Ken says:

        Hi, No, unfortunately not. I remember the page coming up, after pressing the purchase button , where one fills in the card details or selects paypal. This took me to the paypal website and after logging in, it took me to the transaction page. But none of your payment info appeared like email address etc.

        Perhaps you should do some dummy runs to see if its a glitch as it appears others are having the same type of problems.

        • admin says:

          Hello Ken

          I am sorry you are having problems. It is not possible to do dummy runs without money changing hands somewhere. Plenty of successful transactions do occur so I am trying to determine what is special about yours that make them fail. For example, I discovered that some US banks will not pay out to Paypal if the recipient is non-US, however those banks give both the purchaser an myself the runaround with bogus false claims for monkeys at call centres to give scripted *incorrect* answers about this and that. They have to temporarily lift their officious ban. However, it seems that only a very small minority (<1%) have problems. I encourage people who have difficulty to get some print screens and then I can present them to Paypal who manage the payments to deal with it. It is difficult to take things further without such evidence I'm afraid, especially on the basis that so many transactions are successful.

          In the meantime, I thank you for your patience in this. I have spent days and weeks chasing up blind allies for a few failed transactions, it is soul destroying to say the least.

          Howard

  72. Ted says:

    I live in Hawaii – looking at the shipping chart, it looks like I am in the USA – therefore, Zone 2 — Is this correct?

    Aloha – ted

  73. Jose Rodriguez says:

    Already sold out? (11:00 PM EST)

  74. ROBERT, W0LMD says:

    When is the next sale going to occur?

    Has anyone used the PRO Dongle to plot the signal strength curves for USA HDTV antennas? I have designed several antennas which get digital signals perfectly that are 120 to 160 miles away. I would like to find out which design is the best…. My current favorite one is a 14 element double log periodic which gets all the current digital high vhf and uhf channels.

    Will you be attending (& maybe speaking about/demoing) the PRO FCDs at the Central States VHF Society Convention near Dallas, Texas at the end of July with PRO FCDs available for sale for $??? USA money?

    • admin says:

      Hello Robert

      The next sale is on Tuesday 28 June at 2100UTC.

      I won’t be at CSVHFS as it coincides with the AMSAT-UK Colloquium.

      I do intend to attend TAPR and the AMSAT-NA Symposium.

      Howard

      Howard

  75. Rob says:

    If you’re lucky enough to have just purchased a FUNcube Dongle,We have a FUNcube &
    FUNcube Dongle group at http://uk.groups.yahoo.com/group/funcube/ and with 1400 members, some one will be able to help you setting up your Dongle..
    We have user Guides and 3rd-party software.
    73
    Rob M0TFO

  76. Hi,
    are you supposed to get any confirmation email for the FCD purchase apart from the PayPal receipt? That’s all I got so far from my yesterday night payment.

    Thanks
    Stefano

  77. Arthur says:

    Hi, can you send to Russia not using Fedex? Preferably, the Royal mail with tracking.

  78. Peter says:

    TNX Howard.
    My FCD was dispatched Mon 11th, and recvd here Fri 15th.
    A fascinating little item look forward to the next!

  79. Désiré says:

    good morning
    interesser by this fantastic materiel a seen question the coverage jusqu’ has 1700 mhz think of you of possible to accept frequence 1500 has 1700 mhz any mode with an antenna to dedier well on.
    thank you vde the reponse
    73 of F4EUL

    • admin says:

      The FCD is able to support any narrow band modes between 1500 and 1700MHz: as long as there is a software demodulator available on the host computer, it will support that mode.

      Many thanks, Howard

  80. claud says:

    hi
    i am trying to order the fun cube dongle pro but when i click buy now a message is displayed on the next page saying your order cant be processed due to a problem with the sellers website any help or information you could provide would be greatly appreciated as i am really looking forward to getting it
    many thanks
    claud

  81. Walter says:

    Just received the dongle, it performs great at 70cm, however I will indeed need t add some pre-selection at 2m here in The Hague (NL). Great device !

    • admin says:

      Hello Walter

      Yes, you a right, in some situations is strong signal areas, the FCD does benefit from additional front end filtering particularly at VHF.

      Many thanks, Howard

  82. Len Revelle says:

    Have tried to order twice, using Discover Card, but the PayPal non-member interface denies my using this card though the Discover logo is among those cards that are accepted.

  83. Tim says:

    Hi Howard! I just paid, am i supposed to get a confirmation, or just the paypal message? Looking forward to it!

  84. Jaroslav says:

    Hi Howard,

    I ordered and paid on Tuesday (2011-08-23), what’s the status?

    Thanks, Jaroslav

    • Jaroslav says:

      I received it today. The delivery was surprisingly fast. It’s great,

      thank you very much, Jaroslav

    • admin says:

      Hello Jaroslav

      Your unit was sent on 24 August and was delivered on 26 August. Let me know if this is not the case. I appear to have had some problems sending out tracking number emails recently for which I apologise.

      Many thanks, Howard

  85. Oscar says:

    Hi,

    I send you an e-mail regarding ordering to the netherlands.
    I payed with paypal, was wondering if the order is shipped already …

    73″ regards

  86. Cristian Paul says:

    Do you have alternative shipment methods like Air Mail/Postal Mail/EMS?

    • admin says:

      Hello Cristian.

      We currently only offer Fedex for non-UK delivery. This is because we were spending five times longer fruitlessly tracking down dongles across the planet than we spent actually making them when we used tracked postal services.

      You are welcome to order from Martin Lynch (http://www.hamradio.co.uk) who may well be able to offer you alternative shipping arrangements.

      Many thanks, Howard

  87. Pat says:

    hi

    i have order a dongle today by paypal. but i didn’t receive any notification about the order, only from paypal.
    what’s the next step in order? can i see my order online? do you receive my order?

    thanks
    pat

  88. Ruud Kerstens says:

    Hi,

    I would like to order 7 of these Pro-dongles, but in the order I can only select 1. Can you please contact me on this, as we want to buy them through our company.

    Best regards,

    Ruud Kerstens, PE1MSZ

  89. general says:

    What if customs of my country detain FCD ???
    they will take it or send it back to you ???
    i am little aware about reserve the dongel …..

    • Rob Styles says:

      I think you need to order asap. Customs are having the week off.

      • general says:

        i am from egypt they take only Friday as week of …
        but my question is no one know about FCD only the people interested in this field and not all of them …
        i mean the customs will not know what is the FCD for!!!… i am right or not ???!!!
        i don’t want to lose the money :)
        sorry for my bad English …

  90. Christian - EA4EUN says:

    Hello Howard. Please ask to Fedex where is my Funcube Dongle. I don´t have the tracking number. I´m waiting from Monday in my house. Also I sent an email to you, please reply as soon as possible with the tracking number and news from Federal Express. 73! Christian – EA4EUN

  91. Dmitry says:

    Hi. I’ve made an order a week before, Oct 28, made a payment via Paypal, but didn’t receive any confirmation or tracking number.
    Can you send a number to me?

    Thanks.
    Dmitry, Saint-Petersburg, Russia

    • admin says:

      Hello Dmitry

      Fedex are saying your FCD is delivered, can you confirm please? I have sent you an email privately with the tracking details.

      Many thanks, Howard

  92. THEVENOT_ F1VL says:

    Hi,
    I have ordered a Funcube the 4 november .
    So I have no news about it ..
    Was it send ?
    packet number ?

    So may I have useful information ?

    Best Regards

    Xtian

    • THEVENOT_ F1VL says:

      Hi
      The parcel is here !

      So you may destroy this message !

      73

      Xtian

      • admin says:

        Hello Xtian

        No problem, I am glad it arrived safely.

        I have a Fedex pickup Monday through Friday at 6am UK time, and I prepare for dispatch the evening before. Deliveries to Western Europe and most of North America are usually the following working day after the Fedex pick up.

        Many thanks, Howard

  93. How do you declare FC for int shipping, i mean just raw cost or full comercial value with(out) shipping costs?

    I just said so, because shipping it by Fedex increase up to 50% the cost of the dongle to my country something very bad tought :-(.

  94. Jan says:

    What postal zone do I use for Channel Islands? We are not EU and do not pay VAT although my pay pal address states ‘ UK ‘ as no appropriate address option.

    • admin says:

      Hello Jan

      Good question: when I set up the VAT rates in Paypal I don’t get an option for the Channel Islands/Guernsey/Jersey/etc. Does it add VAT to the bill when you push the button, using the UK as your zone?

      If it does, I’ll set up a manual Paypal invoice for you.

      In the meantime, apologies for the system “feature”.

      Many thanks, Howard

  95. Daniel VA3UE says:

    Any plans for an HF Funcube (3-30MHz)?

    • admin says:

      Hello Daniel.

      Not at present, although there are third party upconverters available designed for use with the FCD.

      Many thanks, Howard

  96. Luigi Trevisan says:

    I ordered and paid on Tuesday 2012-01-03, what’s the status?

    Thanks, Luigi

  97. Frank says:

    Great, so it appears they have more, but can’t even access the ordering page without getting an error. Knew it was too good to be true..

  98. Francois says:

    Hello,
    I ordered a Funcube pro on April 1st 2012, I received a confirmation mail of my payment from paypal but no mail from you, is that normal ?
    Thanking you in advance.
    François

    • admin says:

      Hi Francois

      I am sorry that you haven’t received your FCD yet.

      I have just emailed you a tracking number and some details showing that Fedex attempted delivery on Tuesday 3 April at 10:16.

      Fedex should have left a note for you, and they also have your telephone and email contact details. I suggest calling up your local Fedex depot.

      Again I am sorry for the delay.

      Many thanks, Howard

  99. Ben - AA7AS says:

    Hi. I’m the author of SdrDx. Would you be interested in SdrDx supporting the FCDP?

    • admin says:

      Hello Ben.

      Sure, send me an email to g6lvb at amsat dot org with your address details and I’ll see what I can do.

      Many thanks, Howard

  100. Masahiro Iwakiri says:

    Hello from Japan, I ordered my FCD through PayPal on Apr. 6, but not yet I have received any confirmation message or delivery. Almost a week passed. Could you let me know my order status ? Best regards.

    • admin says:

      Hello Masahiro san

      Your FCD was dispatched on Tuesday 10 April.

      Friday 6 April and Monday 9 April were public holidays here in the UK so we had no Fedex pickup until Tuesday.

      I’ve emailed you the tracking number.

      Many thanks, Howard

      • Masahiro Iwakiri says:

        Hi Howard,
        Thanks for your info. It seems it’s on its way to my nearby FedEx depot now. Looking forward to receiving it soon; maybe, tomorrow. Again, thanks for your kind cooperation.

  101. Joao Araujo says:

    Please, the funcube dont have a trunking p25 decrypt?
    The most communications here are on trunking mode.
    Thank you.
    Joao
    Sao Paulo
    Brazil

    • admin says:

      Hello Joao

      The FCD does not perform any demodulation or decoding itself, that job is performed on the host computer. If there is software available for P25 demodulation/decoding/decrypt which takes standard I/Q or baseband, then it can be used with the FCD.

      Many thanks, Howard

  102. Hannu Hiltunen says:

    hey
    i would like to know what is the status of my order?.i payd it few days ago
    thx.

    • admin says:

      Hello Hannu

      From my records, your FCD was ordered on 19 April and it was dispatched on 20 April at 06:00am. I’ve sent you a Fedex tracking number.

      Many thanks, Howard

  103. Hirosh Kanasaki says:

    This is the first time that I contacted with you.
    /…
    snip
    …/
    We look forward to hearing from you.

    Best regards!

  104. Gary says:

    what is the price of this in USD and do i have to pay the VAT for Live in the USA?
    Need to know as soon as can or send information to my email please so can order?

    the email the 0 is a zero not the letter o

    • admin says:

      Hello Gary

      There is no VAT charged if the delivery address is outside the European Union.

      The price is GBP99 + GBP 13.16 shipping to Zone 2. That’s GBP112.16, or, with the current USD:GBP exchange rate of 1.61, USD180.58.

      This should automatically calculate for you when you select Zone 2 in the drop down in the ordering page, and then press the “Buy now” button.

      Many thanks, Howard

      • Tom Schuessler, N5HYP says:

        I have been trying to order an FCD since last thursday but all I get from the Paypal login is this…

        PayPal cannot process this transaction because of a problem with the seller’s website. Please contact the seller directly to resolve this problem.

        Return to Hanlincrest Ltd.

        At this time, we are unable to process your request. Please return to Hanlincrest Ltd. and try another option.

        Can you help whith this. I have waited for a year to fave the funds to purchase and now I can not. Help.

  105. Joao Araujo says:

    Hi Howard.
    I ordered a Funcube pro yesterday, I received a confirmation mail of my payment from paypal but no mail from you, is all normal ?
    Please send me a tracking number when available.
    Thank you very much.
    Joao

    • admin says:

      Hello Joao

      I’ve just sent you an email with the details.

      It was dispatched at 6am this morning.

      Many thanks, Howard

  106. DAVID CHAN says:

    Hi, I just make a purchase on the dongle PRO, please kindly advice the delivery and the courier way bill number so I could follow in Hong Kong.
    Thanks for your kindly attention.
    REgard,
    David Chan 73 de VR2YDC

    • admin says:

      Hello David

      Certainly, I’ll email you the tracking number later today when I’ve prepared the shipment.

      Many thanks, Howard

  107. Louis Boshoff says:

    Howard,
    I recently ordered a receiver from you . I realised that the shipping could be a problem if the deilvery is not done before 25 May. I will be in Holland from 26 May to 10 June. If the shipment will be fast enough go ahead, else please hold the shipment for a few weeks in order for the arival to be done when I am back. Thank you! Looking forward to my new toy!

    • admin says:

      Hi Louis

      Well it was dispatched on 14 May, I would anticipate that you should receive it well before your departure date. I’ve emailed you your tracking number.

      Comparing it with other deliveries I’ve made recently to South Africa, and where it is showing now on http://www.fedex.com, I would expect delivery within the next day or two.

      Many thanks, Howard

  108. Karl-Heinz Pischke DL6MEE says:

    Will the base device become available for individuals?

    • admin says:

      Hello Karl

      The base device will be for educational outreach purposes only, and is not intended for private individuals.

      Many thanks, Howard

  109. Jhon says:

    Can this FDC using to listening the HF band ?

  110. Zhitkovets Vladimir says:

    Hi Howard.
    I ordered a Funcube pro yesterday, I received a confirmation mail of my payment from paypal but no mail from you, is all normal ?
    Please send me a tracking number when available.
    Thank you very much.
    Zhitkovets Vladimir.

    • admin says:

      Hello Vladimir

      I’ve just emailed you your tracking details. It was dispatched on Friday 25 May.

      Many thanks, Howard

  111. Yuki says:

    I have friends who are interested in this item.
    Overseas delivery is not cheap.(We live in Japan.)
    So, we hope purchase together.
    If I purchase two or more, You can discount shipping cost?
    (ex:Shipping 2 items by same cost as 1 Item ?)

    • admin says:

      Hello Yuki

      Yes, certainly.

      If you would like to order more than one unit, let me know and I will send you a Paypal invoice.

      For two units, there is only a single Fedex shipping charge.

      For three units or more, the Fedex shipping is completely free of charge.

      Many thanks, Howard

  112. Konstantin Shurunov says:

    Hi!

    I just purchased the dongle, but the delivery seems to be late. Could you please send me a Royalmail tracking number.

    Thanks.

    • admin says:

      Hello Konstantin

      It looks like they tried to deliver it at 09:35 this morning but it says there was no-one there to take delivery. I’ll email you the tracking number.

      Many thanks, Howard

  113. Jens says:

    Any way to order without using PayPal? They’re crap, people constantly complain about problems with them, vendors as well as customers. There are dozens of other money bookers in the market…

    • admin says:

      Hello Jens

      You are of course welcome to purchase from a retailer such as Martin Lynch or Wimo.

      I can take international bank transfers but they are costly for the sender.

      I do agree that Paypal are hardly my favourite outfit to deal with, I have had my own trials and tribulations with them, believe me!

      Many thanks, Howard

      • Jens says:

        Thanks, Howard, I did place an order at Martin Lynch now; have you looked at moneybookers.com? I used them some years ago for auctions, it worked quite well and I never had problems. They were more expensive for very small amounts, though, but 100 pounds is not very small… Thanks anyway for this great product, I am already looking forward to play with it 😉 73

  114. Jack Kreno says:

    I ordered a Fun Cube on May 25, but my payment through Pay-Pal was returned June 3. Why was my order not taken? I purchased through E-Bay and Pay-Pal.

    Jack
    KR3NO

    • admin says:

      Hello Jack

      I have no record of a payment ever being received I am afraid. I don’t offer the FCD through Ebay, only through this site on Paypal. There are third party vendors offering the FCD on Ebay.

      What was the Paypal account email address?

      Many thanks, Howard

  115. Hi,

    I would like to order 4 of these Pro-dongles for one of my clients, but in the order I can only select 1. Can you please URGENTLY forward a quotation to me including delivery to South Africa? Please also advice how I would order qty 4.

    Best regards,
    Cilliers van Niekerk

    • admin says:

      Hello Cilliers

      Apologies for the delay in replying, we have had some public holidays due to the Queen’s Diamond Jubilee.

      I have sent you a Paypal invoice. Shipping is free of charge for three or more units.

      Many thanks, Howard

  116. Zhitkovets Vladimir says:

    Hi, Howard. FUNcube Dongle Pro Serial 6038 received. Thank you for the receiver. Tell me, is indicated on the package firmware version 18 j. So I do not need to flash the receiver, since the most recent version of the firmware? Thank you for respecting Zhitkovets Vladimir.

    • admin says:

      Hello Zhitkovets

      Yes, certainly, all units after serial number 5890 are pre-loaded with the latest 18j firmware: if it states on the box it’s 18j, that is what it should have loaded on it.

      Many thanks, Howard

  117. Shin says:

    Hello,
    I ordered a Funcube pro on June 5th 2012, I received a confirmation mail of my payment from paypal. Could you please send me a tracking number?

    Regards,
    Shin

    • admin says:

      Shinji san

      My mistake. I missed your order. I have refunded the shipping charge and prepared your shipment for the next dispatch tomorrow morning. I have also emailed you the tracking details.

      Apologies again, your order came in the middle of two batches I was running, and somehow I managed to miss it.

      Howard.

  118. Pikoro says:

    Looking for contact information for technical support. My FCD was working fine as of yesterday. Now, I plug it in, the system recognizes it, everything appears to be working, but I cannot control it. HDSDR and SDR-Radio both tried, I can’t seem to change the frequency. Tried FCHID and it says the frequency changed but still nothing but static coming from the speakers. Reflashed the firmware and same results. Any ideas?

    • admin says:

      Hello Pikoro.

      Sorry you are having difficulty with your FCD.

      From the symptoms it sounds like a hardware fault if it has suddenly stopped working. Can you email me at the Paypal address where you sent payment, and I’ll arrange an immediate replacement.

      Many thanks, Howard

  119. Ziad says:

    Hi Howard,

    I ordered one on the 17th of June 2012 and sent you a couple of emails checking if you got my order but I received no reply. Can you please let me know when it was shipped / will ship along with the tracking details.

    Many thanks,
    Ziad

    • admin says:

      Hello Ziad

      My mistake, I did miss your email from last Monday. It was sent last Monday, it is saying that the package was delivered on 20 June to your receptionist/front desk.

      I’ll email you the tracking details right now.

      Thank you, Howard

  120. Elena says:

    Hello!
    Please, tell me where to buy USB SDR receiver in Russia?
    And what will be its price?
    Many thanks, Elena.

  121. we refer to your invoice n° AB-2209 dated 20.01.13 for Hanlincrest Ltd to inform you that you have put the taxes amount, but for italy administration reason we need to have the invoice without taxes £ 52,20 as we have to pay the VAT in Italy. We inform you that our VAT Number is 08134780157.
    Best regards

    • admin says:

      Hello Max

      I have amended the order with your tax details and refunded the VAT to your Paypal account.

      Many thanks, Howard

  122. Sohaib says:

    sir i need a funcube dongle for my project….. kindky tell me about the buying procedure and its price including all charges. I am from Pakistan.
    Ill be higlhy thankfull to you

  123. admin says:

    Hello Richard

    I am sorry, but right now Paypal is the only method I have for the FCD. I am sure in the future there will be alternative methods.

    Howard

  124. Nino says:

    Would be convenient if you could provide payment by SEPA (inner-EU/EWU bank transfer) which has little to no transaction fees and doesn’t require any registration but a bank giro account which about all of us already have.
    Downside is the (max. allowed) transaction time of up to three days – usually it’s no more than two days – but as FCD is send by non-priority mail that shouldn’t matter much.
    I would appreciate if you take this in consideration, as e.g. I will not ever use paypal.
    Regards, Nino

  125. admin says:

    Hello Nino

    At the present time I am afraid that Paypal is the only payment methid I am able to take at the moment. Do you have a friend you could ask to order on your behalf?

    Many thanks, Howard

Leave a Reply

Your email address will not be published. Required fields are marked *


seven + = 13

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>