Procurement, it’s an art

Folks

Firstly, I apologise for the recent lack of communication on the website. This is purely down to lack of time on my part in conjunction with a welcome two-week vacation seeing family over in British Columbia, Canada, and the jet-lag that that entails. I believe it’s my first two-week vacation in over ten years. The downside of taking such a long break has been a deluge of correspondence to face upon my return, something that I’m still trying to catch up on, for which I apologise.

Right now we’re already gearing up for a third (and even fourth) production run that’s due to start in the next ten days or so, although we are still receiving the last 100 or so assembled boards from the second production run. So far we’ve been ordering enough stock to run 1,000 for each run. This is very much a finger-in-the-air estimate. I am profoundly glad that we managed to fulfill all the pre-Christmas orders that were taken directly through the website, it was hard work! The board assemblers really pulled out all the stops and, with some help from my extended family, we managed to get those units I’d promised would be out before Christmas delivered, and then some. In fact, for a few days between Christmas and New Year we actually had a small positive inventory.

Upon my return from vacation we’ve found that there have been some unforeseen discrepancies in parts stock, and this has delayed getting back up to speed on the remainder of the second production run. I used to think that managing 30 or so discrete line items on the BOM (that is, 30 unique parts) for the original FCD was hard work. With 100 line items for the FCD+ it’s that much harder: one part on back order will delay everything. and substituting parts means re-testing. I take my hat off to those who do procurement on a daily basis, it really is hard and frustrating work. While it might not appear to be the exciting face of manufacturing, procurement is certainly an essential role that should be deeply appreciated.

The good news is that I am led to believe that the SAW filters that are usually on a long lead time (10-12 weeks) are arriving in the next couple of days: these are the single most expensive parts of the FCD+ and already we’ve placed a full order for the fourth production run as a result of the lead time on them. (Side-note, and certainly something they don’t teach you at college: the impact of Chinese New Year on parts delivery is most definitely not to be under-estimated).

The bad news is that the microcontrollers, due last week, had been pushed back to March while I was away (don’t worry it’s not March, read on). These days I’m canny enough that although second sourcing isn’t always possible these days, at least I give myself the option a few different devices: I learnt that, by luck, from the original FCD. There are two different microcontroller chips that went out with the original FCD, not that anyone ever noticed, one had more memory than the other, but because that extra memory wasn’t needed, it’s left unused. However those of you who don’t have the “deluxe” extra memory version can rest assured that those who do are basking in unnecessary glory: that extra memory just means it takes longer for them to re-flash their devices.

The same applies to the FCD+, there are a handful of different microcontrollers that have been tested and work in the FCD+, but, similar to the original FCD, sourcing any of them right now is proving frustrating, I suspect because they’re all based on the same wafer die. I found it interesting that a phone call to the manufacturer seemed to bring that March date forward to February 3. While I am grateful, I am scratching my head as to how all this chip manufacturing and assembly works!

The great news is that my assemblers have been kept abreast of this so, while there’ll be a hundred or so coming out over the next week or so from the final second production run, once those pesky microcontrollers are in we’ll be pushing them out super-quick at the beginning of February. Indeed, typically, once I receive units from the board assembler, they’re put in enclosures, re-tested, and out within one working day.

I truly thank you all for your patience while I organise myself after my vacation, although I can’t promise it’ll be ten years before I take my next two-weeker.

Thank you all again, Howard

 

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Vacation 1 Jan-13 Jan 2013

Folks

Firstly, seasons’ greetings to all of you!

I’ll be away from 1 January until 13 January 2013, so any orders I receive won’t be processed until I return. It is likely that the limited stock I have (as I write this, you can order here, with more information about ordering here) will expire either shortly before I go or a little after, when you can add yourself to the waiting list which I’ll go through on my return.

Alternatively, you can order from resellers, but as demand is currently outstripping supply, I would recommend that you specifically check with your reseller that they really do have stock ready to dispatch that day before ordering to avoid disappointment.

While I’m away the manufacturer is still operating, and I expect to have more stock available when I return, but it may take a few days to go through the waiting list.

My cutoff for deliveries before I depart is 31 December at 11:00 UTC.

Many thanks, Howard

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Recent “out of stock” problem and serial number

Folks

Occasionally we all make mistakes, and in the past couple of days I’ve been making my fair share.

Firstly, some of you who have been invited over the past few days to order may have found the site saying “out of stock” on the link I provided in the invitation email. I inadvertently set the inventory to zero yesterday, this is resolved now. I apologise!

Secondly, due to numeric dyslexia on my part, FCD Pro+ units with serial numbers 112xx have inadvertently been marked 121xx on the label on the underside. The packaging shows the “correct” serial numbers (112xx). This is nothing to worry about, it’s just one of those wonderful search and replace errors I made. I have this anomaly noted, and so to avoid confusion when/if we reach the real 121xx I will skip these serial numbers.

In the meantime I thank you all for your continued patience and custom while we clear the waiting list: we are not at all far from getting there!

Many thanks, Howard

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Extended range FCD+ sale announcement (Sorry now sold out)

Folks

Sorry, these units have now sold out.

I have a very limited number of units that have extended upper range coverage down to 400MHz in testing at room temperature. I will make these available at 22:00UTC on Thursday 6 December and they’ll be available at the standard price.

You’ll have to use this special link to order. This will not affect your position in the waiting list.

Many thanks, Howard

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Short vacation, back 4 December

Folks

We’re taking a short break over the weekend, we’ll be back next Tuesday, so any orders we receive won’t be dispatched until we return.

Many thanks, Howard

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FCD+ firmware update 20.03

Folks

I have a firmware update and docuemntation for your FCD over in the downloads section. This applies to units before about serial number 10250 where there were some frequencies inadvertently blocked in the firmware.

In addition, I’ve updated the FCHID2 program so you can see the current firmware version that’s loaded onto your FCD. It is also written in VC6 so hopefully this will correct some of the problems folks have encountered with FCHID2 hanging. However, as I’ve been unable to reproduce this situation I am rather coding in the dark I’m afraid!

Many thanks, Howard

 

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FUNcube-1 fresh from vibration testing

Folks

This week, the FUNcube-1 satellite flight model made the trip from the Netherlands to Paris for its vibration testing, and it’s already back in the Netherlands. So this afternoon we donned our hairnets, lab coats, shoe protection and latex gloves, took a trip to the clean room and we had the opportunity to switch it on and test it, and thankfully it still works perfectly.

Many thanks, Howard

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We do satellites too

Folks

While waiting for the next batch of FCD+’s from the board assembler, I’ve been in Holland this week testing an engineering model of the FUNcube satellite, which is what the FUNcube Dongle was originally designed for.

 

Many thanks, Howard

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Update on the new FUNcube Dongle Pro+

Folks

A quick update for you. As you may remember, (see https://www.funcubedongle.com/?p=1149) we were short of a couple of parts, and they were supplied to the board assembler on Monday this week for them to restart board assembly.

I am hoping for some more boards early next week, and shipping will resume a day or so after.

Many thanks, Howard

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We’re back

Folks

I’ve just returned from the AMSAT-NA Symposium, somewhat delayed I’m afraid. Shipping will resume tomorrow (Wednesday). I apologise for the slight delay, normal service is about to be resumed.

Many thanks, Howard

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