Q. Where can I order a FUNcube Dongle?
A. You can either purchase directly from us here using the “Order Your FUNcube Dongle Pro” menu item towards the top of this page, or head to the Martin Lynch website and order it there.
Q. What shipping method is used?
A. Outside the UK, we use FedEx International Priority. Within the UK we use Royal Mail Special Delivery.
Q. How much?
A. The Pro version is GBP99 plus relevant taxes and shipping. Pricing for the base educational outreach model hasn’t been finalised yet, but it will be significantly less than the Pro model. A proportion of the price goes to fund AMSAT-UK’s FUNcube satellite itself: already, the FUNcube dongle has rasied over US$20,000 for the satellite fund!
Q. When?
A. The first Pro devices are scheduled to be available from 19 December 2010. Base device release will be confirmed once precise launch dates for FUNcube become confirmed.
Q. How do I order?
A. Follow this link.
Q. Is there an “order list”?
A. No, there’s no order list at present. Please see this link for an explanation.
Q. Can I buy a kit?
A. The FCD isn’t available in kit form. Please see this explanation.
Hello,
i’m very interested to buy a funcubedongle in Pro Version.
How can I order it?
Let me know, the way to ordering and the way to pay it.
Best regards
Uwe Meyer, DD1OV
Hi Uwe
When the ordering procedure is set up we’ll let you know on this site.
Howard
Hello,
thanks for this answer. We will wait…
Regards
Uwe, DD1OV
Can you add me to the notification list, I would like to try to get a frequency setting application working in Linux. Thanks.
Sounds like a great project, Be waiting to see when they will be available.
If you start an ordering list, count me in pse 🙂
73
Paul
PD0PSB
Looks great i will also order one.
Hi Howard,
Would you be able to make me a golden super pro version? 😉
Good work!, now let’s see if I can make you the other end of the link…
I am working on a Pro Plus version http://www.proplus.co.uk/ to enable us to work 24/7 on the Dongle.
I am interested in adapting my iPad app to work with FUNcube. iPad supports USB audio and HID USB protocol, so I think there is a good chance that FUNcube and iSDR on iPad can work together. I would be interested in procuring a FUNcube or two to help with software development, once they become available. I’ll also need some information on how you utilize HID USB for controlling frequency. Please let me know if you can assist with information.
73,
Charles
NZ0I
Hi Charles.
Does the iPad work as a USB host? If so, and it supports the standard USB audio and HID classes then I would have thought it would work.
Howard
I seem to have been mistaken regarding the HID support in iPad. But iPad does currently support standard USB audio. Things are changing with each new release of Apple’s iOS, and the HID support could be included in an upcoming version. But there will need to be app support to make iPad work with FUNCube, and I’d love to start digging in to see what’s required… when they’re not sold out 🙁
There are no USB PORTS ON IPAD? an android application would be better.
Hello Brett
You can use the camera adapter to give USB host capability in an iPad, however recently Apple have reduced the maximum current to about 20mA so you’d need a powered hub in order to use an FCD on an iPad directly.
The FCD seem to power up directly on an Acer Iconia A500 which has a standard USB host port. However I am not aware of any Andoid software that will support it at present.
Many thanks, Howard
This is a great project!
Please add me to the notification list for orders.
73, Thomas DF2OO
Hi,
Will it be possible to use the FUNcube dongle with WinRad?
Nice project. Can you add me to the notification list?
73’s,
ON8NP
Hi,
Thanks for your comment.
I haven’t used WinRad myself, however a quick look on the website seems to suggest that it would work. The FCD simply
looks like a stereo sound card with a quadrature signal, plus a HID interface for frequency control.
Howard (G6LVB)
Hi, very interesting project. Can you add me to the notification list, please?
Hello,
I would be interested to try the PRO model also for professional use on geostationary satellite beacons measurements in L-Band.
Please, could you send an e-mail when the units will be for sale?
Thanks in advance, Jack
Hi Jack iz1dsj , have you succeeeded into getting one ?
I did not also with the second batch, it did evaporate as soon I completed and clicked on “Pay now” …. speedy gonzales.
Ciao, let me please know how it does if you ever get one!
73 de Augusto
i2jjr / hb9tza / 9h3jr
Please add me to the order list, thank you.
72, Doug W7RDP
Also add me on the order list for a for a PRO.
73 de Lars
Please add me to your order list.
Thank you. Andy.
Re: ORDER LIST
Folks, please note that there isn’t an “order list” as such. Once we have finalised out distribution arrangements, we’ll post the ordering procedure on this website.
Thank you, Howard
Please add me to your order list. Thanks.Regards.
Count me in for the Pro (at least one).
Can you post the LO (i.e. xtal) reference frequency? I see some desirability to kludging on an input from the “house master” frequency source (Rb, locked to GPS).
73, Tom
Hello Tom.
24.576MHz is the reference frequency. The frequency was chosen to keep the sound card sampling rate accurate: although the Codec has a PLL of its own, I am not using it, chosing instead to use the silicon tuner’s oscillator as the reference for both the LO and the Codec. The fractional-N PLL LO is OK for the purpose of receiving narrow band SSB transmissions well into L band, but it is not going win gold in the phase noise olympics.
The resolution of the PLL is 375Hz (24,576,000/65,536) although at present the API presents 1kHz resolution and it’s rounded down to the nearest 375Hz.
The crystals I’ve been using all consistently seem to come in around 120ppm +/- high, but are surprisingly time and temperature stable. As part of the post-production procedure when the units are built, a software calibration procedure will correct for this on a unit by unit basis based on my own Rubidium source. I’ll provide access to this calibration parameter to end users.
In addition, I am looking to integrate both I/Q and DC offset calibration based on select LO frequencies assuming temperature doesn’t affect these parameters too much. The code to apply the corrections in real time on the device is in hand crafted assembler which ended up about 10 times faster than unoptimised C and a couple of times faster than optimised C. Again, I would expect these parameters to be exposed to the end user if they choose to use them.
Howard
Howard,
Do you have any figures for the frequency stability?
It looks like there is a market for high-stability 24.576MHz TCXOs for audio enthusiasts (eg. 0.3ppm TXCO here – http://bit.ly/eanarm – though I can’t find the original mnfrs site or a datasheet) – how easy would it be to upgrade the onboard xtal using one of these ?
Hi Paul.
The FCD uses a crystal and although it will not win a prize for stablility, it’s not bad. Once it’s been on for a few minutes and the temperature has stabilised it’s pretty stable. It’ll never beat a TCXO of course.
I haven’t done it myself, but replacing the crystal source with your own source should be a simple matter. Note that the same 24.576MHz oscillator reference source is used throughout the FCD including for generating the audio sampling rate.
Howard
Add me to the notification list, please.
Please add me too to the notification and ordering list.
BTW, I can’t find how to register to login ?
Login page does not accept my callsign as user name.
73 de Maki
There is no login or “notification list” at present. We have ot finalised distribution yet. When we have done so the distribution process will be posted here.
We are concentrating in getting the product into production first which should be in the next few days.
Many thanks, Howard
Please add me to your order list for a Pro.
Regards
Tracey
Folks,
To reiterate, there is no formal order list or notification list at present I am afraid. We have yet to finalise distribution arrangements, but once they are finalised you can be sure we’ll let you know on this website.
Many thanks, Howard
Hi Howard,
It’s great to watch the progress of this project online! Can’t wait to get one. If there *was* a list, I’d have you put me on it 😉
73!
Mark N8MH
Hi Howard,
This is a great new capability and I am sure will create lot of exitement in the HAM and students world on satellite communications. Great !!
73’s
Nitin [VU3TYG]
Hello Howard,
Will be nice to see up and runnnig FDC for students.
Very good project, please add me to your waiting list.
73 Marian YO2MBU
VERY, VERY, VERY GOOD PROYECT… most of us are waiting for a piece of hardware like this, congratulations. I will buy at least one… ;-))
73 Nacho, EB1GER
I am the licence holder at a School Amateur Radio Club MX0NDH. This looks like an exellent idea both for the school & for Special Event operation. I can see this really grabbing the imagination.
Please add me to the order list, thank you.
EB1FVQ
Jose,
Thank you for you note.
I will be publishing the ordering method very soon. At the moment I’m afraid there isn’t a list.
Many thanks, Howard
Please set me on he orderlist, I am also interested in this project. The unit will be right part beside my Perseus ;)).
73s de Michael, DK3SML
Hello,
i’m very interested to buy a funcubedongle in Pro Version.
How can I order it?
Let me know the way to ordering and the way to pay it.
73, OE7NS
I am interested to order when awailable
OH6MQM
Dr Howard,
this is not only an impressive project but I am particularly impressed by your patience in repeating that there is no order list, hi.
Good luck furthermore,
vy 73 de Torsten, DD3TF
Please add me to the list as well.
Angelo, there IS no list–it’s first come, first served. Adjust your clock for precision and set your alarm 🙂
I would like to place an order for a funcube dongle.
These things are going to fast to be able to get order in.
Dale/kl7xj
you said will be next batch on Jan 2 20:00GMT , So I will need to wait to place order until that time or can I place the order in advance?
Your product is kind of amazing, Would you please keep me update on your product?
How can I get one Dongle for me?
73
Nimit – K6xox
Hi Nimit.
That’s what time the shop opens. At that stage I will be able to say confidently how many devices I can ship the next working day. I am still building and testing dongles now, so I don’t know yet precisely how many I’ll have.
Howard
Hi Howard,
Happy new year to you. It is such a good product and very high demand why not you use SUB-Contractor to build for you. I did click on Paypal on that time but it sold out already.
Many Factory in South east Asia will assembly for you cheap and you can accept order for many Ham around the world fast. if you want me to introduce you SUB Contractor who will build this Dongle for you pleas email me, I am working in Semiconductor Industry and I knew one of them who assembly Cell phone , Iphone, HTC Droid Phone in Thailand and They knew me very well and I can introduce you to them and make it start real quick. For the Love of the HAM Radio, Thank you to produce the good product.
73
Nimit- K6XOX-HS1IFU
Hi Howard,
first of all a Happy New Year to you and thanks for all the great efforts of bringing the funcubedongle to us, that’s just fantastic.
I am highly interested into trying to order one of the devices and hope to be lucky to get one, anyhow it would be nice if you could let me know if an alternate address to the paypal standard address could be provided for ordering, as I am German but in UK until July, it would be sad to wait till then for receiving the device.
PayPal does not permit me to use a UK address with my German PayPal account.
If you need to have proof I could provide an official confirmation letter which reflects my current UK address so that you are on the safe side.
Thanks in advance for your answer, I am looking forward hearing from you.
All Best,
Felix
Hello
I am interested in a FUNCUBE, but whenever I try to ask is exhausted.
There a list where you can sign up and make a reservation?
Thanks
Andres M.
Hello Andres
Thanks for your note.
There is no list to sign up to I’m afraid. We have sales about once every two weeks when I have a batch made up. The next one will be around 15/16 Jnauary _if_ the batch coming from my manufacturer is OK.
Howard
Hi, as an enthousiastic GNU-Radio software developer i might consider purchasing a funcube.
However for me this is only feasable if specs (at least to block level but preferably with schematic diagram) are free.
Would that be posible ?
Regards, Pascal de PA3FKM
Hello Pascal
Thank you for your note.
I am unsure what you are trying to achieve to be able to help you. If you give me some more detail then I may be able to help you out. The FCD is a USB composite device with a soundcard interface and a HID interface for controlling things like frequency agility. The soundcard provides 96kHz of spectrum in I/Q format 16 bits/channel at baseband. There is a tuner that includes VCO, fractional-N PLL, mixer, and LNA, downconverting to analog quadrature baseband for the soundcard ADC.
It is like a Softrock with an integrated soundcard where you can tune LO from VHF, through UHF and up to L band.
Howard
Hi Howard,
Are the HID interface messages documented somewhere ?
There is some sample source code available ?
Thanks in advance
*am*
Digging around I found the following page:
https://www.funcubedongle.com/?page_id=313
I guess it answers to my questions.
*am*
I wanted to order the FUNcube Dongle Pro, but was informed that the item was sold out at the PayPal site. Can I be notified when the ordering will be resumed?
Joseph.
Thanks for your note. Keep an eye on the site, in the next week hopefully I’ll be announcing a new availability date. The next batch are from a new manufacturer and once they arrive I will need to check them out. Assuming they arrive on time and they’re OK, we’ll be looking at the weekend of 15/16 January.
Howard
Please add me to your order list
thanks…….73
KJ4UFK…PLEASE ADD ME TO YOUR ORDER LIST
THANKS .73
is it possible to pack a set of parts in a bag and ship with pcb so we can make ourselves? i am handy with rf smd work as its part of my employment. looks like a great device 🙂
Hi Dave
I’m afraid not. Please see this link regarding kits.
Howard
Interested in one of these as perhaps a kit if there is no build date set for the next round yet 🙂
Hi Bob
I’m afraid not. Please see this link regarding kits.
Howard
Any idea of a release date for the next batch in that case?? (or if there will be another batch). One of these devices would be great to play and learn 🙂
Hello Bob
Thanks for your note. Keep an eye on the site, in the next few days hopefully I’ll be announcing a new availability date. The next batch are from a new manufacturer and once they arrive I will need to check them out. Assuming they’re OK, we’ll be looking at the weekend of 15/16 January.
Howard
Hello Howard,
I think it is very frustrating that every time someone is asking when the next batch will be available.
I think the first thing you can do is to remove the information about the 2nd batch, it’s 1 week old (now) and not showing any information about the possible release date of the next batch (probably 15/16 January).
A satisfied customer of FUNcube Dongle serial #111.
73 de Frank PH2M
Done!
Howard
Hi,
Can you explain me why you didn’t send to Lithuania?
I am very offend buy different kinds from eBay and don’t problem
The money is guarantee by Pay Pal
Tnak , Alex
Hello Alex
I do not have any limitation on where FUNcube Dongles are sent other than where Paypal is accepted.
For the recent eBay auction, the sale is also limited to countries where there is an eBay site.
Howard
Hi Howard,
On this batch after I ordered and paid on pay-pal, how long do you think that you will start to ship out and do we will have shipping information by EMAIL or just keep waiting.
73
K6XOX
Hi
They were packed over the weekend and I am on my way to the Post Office now.
For the US I use Royal Mail Airsure which should be 6 working days. This is a traceable service door to door, however the delivery time is an aim and is not contractual.
However I am aware that there have been some delays recently to the US, usually a couple of days, in some cicumstances which you can read here.
Howard
I got email from Paypal shipping alert last night.
Thank you very much for the shipping info 🙂 ,
K6XOX
If Paypal allows us, we use Paypal to do the mailing. Sometimes, perhaps 1 in 8, Paypal throws up a problem, and we have to do postage manually, in which case there won’t be an automated notification.
Paypal/Royal Mail never allocate a tracking number at this point. It is always a manual collation process for every item: I kneel on the floor with 100+ packages and peel off a small part of each sticker and afix it to my printed list.
Unless there is a reason to suspect that the package has gone walkabout (eg, it’s not arrived by the anticipated time), then I don’t spend time manually keying in all those tracking numbers.
So far none have gone missing, although with the recent weather problems in the UK and Eastern US, there have been some delays of a couple of days over the expected time.
I am always delighted to look up an item on an individual basis if it’s not arrived within the anticipated time.
In the UK, packages should arrive the day after posting as I use Special Delivery 1pm.
Outside the UK, where it’s supported, I use Airsure:
2 working days after posting to Western Europe
4 working days after posting to Eastern Europe and postal subsidiaries (Islands and Principalities)
6 working days after posting to the rest of the world
The remainder are sent International Signed For (ISF) which targets a day longer than Airsure.
Airsure is currently available to the following destinations:
Andorra, Austria, Azores, Balearic Islands, Belgium, Canary Islands, Brazil, Canada, Corsica, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Hong Kong, Iceland, Irish Republic, Liechtenstein, Luxembourg, Madeira, Malaysia, Monaco, Netherlands, New Zealand, Portugal, Singapore, Spain, Sweden, Switzerland, USA.
FWIW, it takes around 20 man hours to do the packaging for 100 units end to end.
Howard
Hi Howard,
Thank you for explain to me, I will let you know when I received it
RGDS,
Nimit
Hi Howard,
Yeah, I received it today. only 10 days from UK
Thank you,
Nimit
I must be the one of the 1 in 8 as well.
The only way I know I’m getting one was from Paypal’s payment complete page and email.
I’v not received anything else by email.
Also didn’t get a reply when I asked when they would be posted.
But I’m not to good with forum posts and probably asked where no one else was expecting to read it, Don’t matter tho because Howard posted somewhere else when they we’r posted.
I goto say some extra confirmation would have been nice but with all things considered I think Howard should give himself a pat on the back and take it easy for a day or two 😉
I’m not going to panic over it’s arrival (I admit i’m excited about it).
I got my Transaction ID: 4SE94412S7415682E.
Maybe thats all the confirmation I need.
Great work Howard.
De Rob Thompson (2E0RPT)
Hello Robert,
Sorry that I didn’t individually respond to your question.
As a rule of thumb, dongles are mailed on the working day following the sale. This is why the sales happen over a weekend so we have time to do all the packaging in time for posting on Monday.
I am not sure why you didn’t receove some sort of mail confirmation, perhaps my supposition that Paypal automatically emails people wasn’t correct, but in that case I can’t explain why some people receive confirmation and others don’t.
You’ll find me very quiet on here when we’re doing packaging, but that is a good thing!
Howard
It has arrived 😀 #302 is hear.
But there is a small problem.
I plugged it in and PC asked me for the drivers.
I’m using Windows XP Pro 32b SP3.
It has installed as a USB Soundcard OK
But the ‘FUNcube Dongle V0.0’ is asking for a driver.
I do believe this is the HID side of things.
I had this before with HID devices a logitech keyboard did the same but I was able get the driver (That should already be in windows) installed and now that keyboard works.
Have you got any suggestions?
De Rob (2E0RPT)
P.S. Should I be posting this elsewhere?
PROBLEM SOLVED…
Just in case this helps others, This is how it was fixed.
On phone to ACER Support I found out my XP disk did not include the HID drivers (And they did get in trouble with Microsoft) But it is left upto me to send my existing disk and request a propper one.
BUT THERE IS ANOTHER WAY. 🙂
Find another PC that FCD does work on (For me it was my server that has no sound card but that don’t matter)
Goto it’s windows\system32 or winnt\system32 folder.
Copy ‘Drivers’ directory, ‘INF’ directory & ‘hid.dll’ file onto a CD or USB Pendrive (Any media big enough to transfer to the PC you wish to run the FCD)
Then when FCD Asks for the driver tell it to Include the path to the disk or USB Drive.
I hope this helps anyone who had the same problem as me (Especially and ACER TravelMate owners)
De. Rob (2E0RPT)
PS Dongle been tested now and is totally amazing 😀
Hi Rob
Excellent information!!!
Your note made me remember very well having a similar problem (not related to the FCD) on a couple of machines where certain USB*.inf file(s) were missing for some obscure reason in my other life where I get to go to work every day 😉
I never ever got to the bottom of the fault but it has happened to me more than once, although I hasten to add not on the Acer Aspire One I’m on now (XP) or the Acer desktop (Windows 7) in the shack.
Howard
Hi Howard,
when You ship thee last group of Dongle ?
Excuse me.
Tony (Italy)
Tony,
All units were shipped on Monday 17 January.
Howard
How many days for Italy ?
TNX
Hi Tony
Royal Mail doesn’t have Airsure to Italy so your FCD went International Signed For (ISF). The target time is three working days to Western Europe, four working days to Eastern Europe and five working days for the rest of the world.
Howard
Well. TNX Howard.
😉
Tony
Very well, this helps me too!
Hope you’ll be able to srite us when you send them.
72 de Augusto hb9tza / 9h3jr /i2jjr
PS You’ve mail from me re. where to send and correct address.
Sorry Howard, I’ve read now that you will send all the next Monday after the sale… I should have read better the “ordering FAQ ” !
I apologize! Your explainations about how you send was exaustive. Thanks! Augusto i2jjr / 9h3jr
Howard,
please, can You verify, using tracking number, if the dongle is arrived in Italy ?
VRY TNX
Tony,
You have mail!
Howard
Well Howard,
I am reading your e-mail.
TNX a lot !
I HAVE DONGLE IN MY HOME !
TNX Howard.
😉
Hello Howard.
If there is a tracking number could you please send me???
If there isn´t no problem.
Tks.
PU9WIL
Wilmar
You have mail!
Howard
When a new batch will be available , I am interested to buy one can you email me when available
Thanks
Francois VE2MHF
Hello Francois,
I am hoping to have some more ready in a couple of weeks.
Keep an eye on the site. A few days before the next batch is ready I place an announcement on here. I believe that you can set up an automated RSS feed to notify you, although it’s not something I’ve done myself.
Howard
Hi Howard, congrats about the great work on the dongle, I’ve already joined to yahoo group, it’s been quite active and make me feel more anxious about the arrive of the dongle. Can you provide me the tracking number to check the status? This will be the first in Mexico and would like to show in the next Club meeting, in fact we’re going to have a session focused on SDR, so for newbees like me on this technologies will be very illustrative.
Thanks in advance
Bert / XE1FZE
Hi Bert
You have mail!
Howard
HI Howard,
You have mail. I have a question for You.
Best 73 and VRY TNX, Tony
Yesterday… Breathing signals from space… The first Funcube (n. 197) in Brazil came to life.
PU9WIL
Howard,
please give me any tracking number!
thanks in advance
73 de SV8RV
Dionysios:
You have mail!
Howard
Howard
I have received the dongle today.
thanks
73 de SV8RV
piep-piep-piep-piiiiiiiiep …. 22:00 UT:
yippieh – i got one 🙂
73 de Raimund DG9MAQ
Good morning…
Wow, is was somewhere around 1:00 UTC in the morning as I have tried to buy my dongle.
But unfortunately it is sold out again 🙁
It seems I was two hours too late…
Sorry for the question – but when is the next batch available…???
kind regards
Steve
Hello Steve.
I need to speak with my manufacturers before I can give a view on this. They have 320 more boards with all the parts placed except for the manually placed connectors. When the boards reach me I can do a fairly rapid test, HPF rework, retest and place in the enclosure. The last batch included 80 from the manufacturer, they only arrived on Friday at 2pm, and I had tested them all by 6pm.
Keep an eye on the site, I’ll have an update over the next few days just as soon as I know.
Howard
Howard,
Will you please send me tracking number when you ship?
Thanks,
Richard W5SXD
Hi Richard
I don’t usually distribute individual tracking numbers unless the item has not arrived beyond its target date. The reason behind this is simple: allocation of tracking numbers is not automated, despite the fact that we use Paypal’s linked Royal Mail offering (when it works, which is between 80 and 90% of the time). We would have to manually key in dozens and dozens of random 13 character tracking numbers and individually email or otherwise notify each recipient. I estimated that for this last batch that would take one person 4.5 hours based on an optimistic two minutes per order, and there would innevitably be keying errors.
I am always happy to distribute tracking numbers on an individual basis if the item has not arrived by the target time.
I hope that this makes sense: we have only just finished the packaging from Friday’s 10pm batch for delivery at the Post Office on Monday morning. This alone took twenty man hours.
We discovered on Saturday that Paypal has now removed their Airsure option, so we have used their International Signed For for all non UK deliveries. The alternative was to manually cut and paste each line of each address petween Paypal and RM’s systems, and that was clearly unsustainable.
The target (although not guaranteed) times for International Signed For are three working days to Western Europe, five working days to Eastern Europe and seven working days for the rest of the world.
Howard
Thanks. I hope you can squeeze in some relaxation time. You are doing a great job.
Richard
Hi Steve
Sorry you were unlucky, keep an eye on the site. I hope to have another batch ready in the next two weeks or so.
Howard
That sounds great Howard.
Looks like they did a very quick job for you.
I think those 80 pieces were ready in less than 4 days?
Will cross my fingers that I can purchase one of these in the next sale!
Thanks for offering this product!
Bruce
kf1z
Hi Bruce,
400 boards were pick & placed in two days, I got lucky with the P&P machine availability. There is however some lead time in performing the manual placing of the connectors and rear side components.
Testing and fixing the 80 boards took a day, and then there is a further day reworking the HPF, placing in the enclosure and retesting. Those days are long!
Howard
Howard, the FCD is not here yet.
As there was a very minimal insignificant fault on my address, but Mr. Murphy has proven to be vy able in the past, I will inform you of this.
As you stated in other messages, it should have been here on Wednesday morning. If it would be helpful, send me a tracking number, otherwise I’ll go on waiting , no problems. Ciao and thanks for the good job yuou’re doing.
Augusto
9h3jr i2jjr hb9tza
Augusto
You have mail!
Howard
Howard, did you ever get all my messages about the wrong address by paypal ? It seems the FCD has been sent to Mr. Murphy . More details in an email in reply to your.
The Royal Mail tracking Info for today is that it has been sent to Italy .
73 Howard, tnxs!
Augusto
Augusto
Please check your email, and any attachments.
Howard
Hi Howard, thanks !
I see that the shipping address is OK, in spite of PayPal payment receipt.
I suppose the FCD will be here in the next days.
I’ll let you know, thanks and please forgive me the misunderstanding of the addresses items!
73 de Augusto
Dear OM-s!
Fan cube arrived in good shape in Croatia. Device working perfect and even much better than expected. It beat my traditional RIG-s on RX. Thanks again for all your effort and I wish you all the best with further job and satellite receiving.
Best 73s!
Luci , 9A1Z
Hello Howard,
I would like to know when it would bring new funcube,
and I’m very interested in buying one.
Thanks.
73.
EA7IRQ
Hello Pablo
I am still awaiting a delivery from the manufacturers of the assembled boards. I am told they should be arriving today. I will then need to spend a few days testing them, doing rework and placing them in the enclosures followed by a final test.
Howard
Dear Howard,
Can you write an e-mail to my private address to have information about an order?
Awaiting yourn replay.
Best regards,
Simone
Simone
I have sent you a private email.
Howard
Hello,
Is it possible to pre-order one unit and have it shipped when its ready?
Regards,
Amilcar (CT1TO)
Hello Amilcar.
I am sorry, at present there is no pre-order facility at present.
Howard
Hi there, any idea when next sale will be,
Cheers
Hi Robert
I am hoping in the next week or so. Unfortunately the PCB manufacturer send me 500 boards… but the wrong thickness of FR4 meaning that I need to change a part. I believe I have sourced a compatible alternative, but until that arrives (hopefully in the next few days) I will not know for sure.
Howard
I was waiting until the selling would start of the Pro dongle. Waited the whole day and when the clock hits 21:00 UTC, I was as fast as possible to click on the order button. YES! I thought, because I could fill in my credit card numbers and adress. It was the first time I didn’t see “sold-out” on my screen. So I thought I was lucky. Well… not for long…
After filling in all the fields for payment, the only thing I saw was… Guess… Sold-out! But I had to be one of the lucky ones this time, because of the payment screens, so how could that happen?? Ebay had to keep one apart, until I finished filling in all the fields. It took me lees then 2 minutes to fill in all the fields, so there was no timeout. This ordering system doesn’t work.
Hello
The ordering system works, but if, in the time it takes between placing the order and confirming it, the inventory runs out it will tell you: I am very sorry about that. It works both ways in fact: Paypal oversold the inventory this evening, so I will have to make up some more overnight.
There are due to be more next week, and in the meantime I thank you for your patience.
Thank you, Howard
Greetings,
My home is Sheridan, Wyoming USA… When do you think you’ll have more available?
I’m becoming heavily involved with “working the birds” and would love one of these.
Do you back order? I can purchase up front through PayPal if you can. Thanks a million.
73’s Ric KE7MK
Hi Ric
I anticipate having more the same time next week (19 April 21:00UTC) if everything goes to plan.
Sorry, there is no back order process at present.
Keep an eye on the site and I will confirm the date and time a few days prior to the sale.
Thank you for your patience.
Howard
I received the FUNcube Dongle this week,and the FUNcub Dongle Cotroller shows in
red,right hand side No FCD dectected! Can you advise please?
Hi Derek,
Can you check Device Manager in your OS to see if it’s been properly detected? On a few occasions I have become aware that some drivers are missing in certain OEM OS distributions in particular the USBHID driver.
Howard
Exact same problem has PE1RQM on 26 April sale. at 21:04 UTC, click on the order button. YES! After filling in all the fields for payment, the only thing I saw was… Guess… Sold-out! 🙁
It was sold out in 3 mins – 4 was a little too late unfortunately 🙁
Hello.
I have ordered one of your dongles – but i need a second one for a friend of mine. You say that you limit one item per order/person. Is this limitation also valid when i order a second dongle on the next sale?
regards.
Philipp
Hello Dexter
I have no way to stop anyone purchasing further FCDs, so feel free to order another.
Howard
Hi all,
is it possible to buy the FunCubeDOngle at the Ham Radio in Friedrichshafen (Germany) ??
TNX
Hello Torben
I haven’t made plans yet for Friedrichshafen. I’ll let you know on the site if I will be making it over there.
Howard
Hi,
how can we order more than one “Dongle” for saving some shipping costs
Thanks and best regards
Frank
Hi Frank
Right now I don’t have an option for ordering multiple units. Once I can maintain some stock I will be adding this option.
Many thanks, Howard
Hi, I tried to order a dongle this evening and got as far as the paypal login where I logged in, but there was no info on the screen to send the payment to. Is this an error on your payment side as it appears I have lost the sale and they are now sold out.
Thanks
Ken
Hello Ken
I am sorry you are having difficulties. Did you get any print screens by any chance? The payment side is dealt with by Paypal, so I will need some more clarification of the situation. Many others have been successful this evening.
Howard
Hi, No, unfortunately not. I remember the page coming up, after pressing the purchase button , where one fills in the card details or selects paypal. This took me to the paypal website and after logging in, it took me to the transaction page. But none of your payment info appeared like email address etc.
Perhaps you should do some dummy runs to see if its a glitch as it appears others are having the same type of problems.
Hello Ken
I am sorry you are having problems. It is not possible to do dummy runs without money changing hands somewhere. Plenty of successful transactions do occur so I am trying to determine what is special about yours that make them fail. For example, I discovered that some US banks will not pay out to Paypal if the recipient is non-US, however those banks give both the purchaser an myself the runaround with bogus false claims for monkeys at call centres to give scripted *incorrect* answers about this and that. They have to temporarily lift their officious ban. However, it seems that only a very small minority (<1%) have problems. I encourage people who have difficulty to get some print screens and then I can present them to Paypal who manage the payments to deal with it. It is difficult to take things further without such evidence I'm afraid, especially on the basis that so many transactions are successful.
In the meantime, I thank you for your patience in this. I have spent days and weeks chasing up blind allies for a few failed transactions, it is soul destroying to say the least.
Howard
I live in Hawaii – looking at the shipping chart, it looks like I am in the USA – therefore, Zone 2 — Is this correct?
Aloha – ted
Hello Ted
Yes, that is correct.
Howard
Already sold out? (11:00 PM EST)
Hello Jose
Yes, I am afraid so 🙁 More next Tuesday.
Howard
When is the next sale going to occur?
Has anyone used the PRO Dongle to plot the signal strength curves for USA HDTV antennas? I have designed several antennas which get digital signals perfectly that are 120 to 160 miles away. I would like to find out which design is the best…. My current favorite one is a 14 element double log periodic which gets all the current digital high vhf and uhf channels.
Will you be attending (& maybe speaking about/demoing) the PRO FCDs at the Central States VHF Society Convention near Dallas, Texas at the end of July with PRO FCDs available for sale for $??? USA money?
Hello Robert
The next sale is on Tuesday 28 June at 2100UTC.
I won’t be at CSVHFS as it coincides with the AMSAT-UK Colloquium.
I do intend to attend TAPR and the AMSAT-NA Symposium.
Howard
Howard
If you’re lucky enough to have just purchased a FUNcube Dongle,We have a FUNcube &
FUNcube Dongle group at http://uk.groups.yahoo.com/group/funcube/ and with 1400 members, some one will be able to help you setting up your Dongle..
We have user Guides and 3rd-party software.
73
Rob M0TFO
Hi,
are you supposed to get any confirmation email for the FCD purchase apart from the PayPal receipt? That’s all I got so far from my yesterday night payment.
Thanks
Stefano
Hello Stefano
I have not sent the tracking numbers out yet, but all were sent this morning.
Howard
Hi, can you send to Russia not using Fedex? Preferably, the Royal mail with tracking.
Hello Arthur
I am afraid we only ship Fedex to non-Uk locations.
Howard
TNX Howard.
My FCD was dispatched Mon 11th, and recvd here Fri 15th.
A fascinating little item look forward to the next!
good morning
interesser by this fantastic materiel a seen question the coverage jusqu’ has 1700 mhz think of you of possible to accept frequence 1500 has 1700 mhz any mode with an antenna to dedier well on.
thank you vde the reponse
73 of F4EUL
The FCD is able to support any narrow band modes between 1500 and 1700MHz: as long as there is a software demodulator available on the host computer, it will support that mode.
Many thanks, Howard
hi
i am trying to order the fun cube dongle pro but when i click buy now a message is displayed on the next page saying your order cant be processed due to a problem with the sellers website any help or information you could provide would be greatly appreciated as i am really looking forward to getting it
many thanks
claud
Hello Claud
Did you select the shipping zone first?
Many thanks, Howard
Just received the dongle, it performs great at 70cm, however I will indeed need t add some pre-selection at 2m here in The Hague (NL). Great device !
Hello Walter
Yes, you a right, in some situations is strong signal areas, the FCD does benefit from additional front end filtering particularly at VHF.
Many thanks, Howard
Have tried to order twice, using Discover Card, but the PayPal non-member interface denies my using this card though the Discover logo is among those cards that are accepted.
Hello Len
I am not sure what the problem is, have you tried contacting Paypal at all?
Many thanks, Howard
Hi Howard! I just paid, am i supposed to get a confirmation, or just the paypal message? Looking forward to it!
Hello Tim
It was dispatched this morning and will be delivered tomorrow.
Many thanks, Howard
Hi Howard,
I ordered and paid on Tuesday (2011-08-23), what’s the status?
Thanks, Jaroslav
I received it today. The delivery was surprisingly fast. It’s great,
thank you very much, Jaroslav
Hello Jaroslav
Your unit was sent on 24 August and was delivered on 26 August. Let me know if this is not the case. I appear to have had some problems sending out tracking number emails recently for which I apologise.
Many thanks, Howard
Hi,
I send you an e-mail regarding ordering to the netherlands.
I payed with paypal, was wondering if the order is shipped already …
73″ regards
Do you have alternative shipment methods like Air Mail/Postal Mail/EMS?
Hello Cristian.
We currently only offer Fedex for non-UK delivery. This is because we were spending five times longer fruitlessly tracking down dongles across the planet than we spent actually making them when we used tracked postal services.
You are welcome to order from Martin Lynch (http://www.hamradio.co.uk) who may well be able to offer you alternative shipping arrangements.
Many thanks, Howard
hi
i have order a dongle today by paypal. but i didn’t receive any notification about the order, only from paypal.
what’s the next step in order? can i see my order online? do you receive my order?
thanks
pat
Hi Pat
Yes I have your order, it will be sent tomorrow morning by Fedex, so you should receive it on Wednesday or Thrusday,
Many thanks, Howard
Great!
thanks
pat
Hi,
I would like to order 7 of these Pro-dongles, but in the order I can only select 1. Can you please contact me on this, as we want to buy them through our company.
Best regards,
Ruud Kerstens, PE1MSZ
Hello Ruud
I will send you an email so we can do this.
Many thanks, Howard
What if customs of my country detain FCD ???
they will take it or send it back to you ???
i am little aware about reserve the dongel …..
I think you need to order asap. Customs are having the week off.
i am from egypt they take only Friday as week of …
but my question is no one know about FCD only the people interested in this field and not all of them …
i mean the customs will not know what is the FCD for!!!… i am right or not ???!!!
i don’t want to lose the money 🙂
sorry for my bad English …
Hello
On the customs form I specify it is a “USB Stick”.
Many thanks, Howard
Hello Howard. Please ask to Fedex where is my Funcube Dongle. I don´t have the tracking number. I´m waiting from Monday in my house. Also I sent an email to you, please reply as soon as possible with the tracking number and news from Federal Express. 73! Christian – EA4EUN
Hi Christian
I have sent you an email – can you confirm you have received it?
Many thanks, Howard
Hi. I’ve made an order a week before, Oct 28, made a payment via Paypal, but didn’t receive any confirmation or tracking number.
Can you send a number to me?
Thanks.
Dmitry, Saint-Petersburg, Russia
Hello Dmitry
Fedex are saying your FCD is delivered, can you confirm please? I have sent you an email privately with the tracking details.
Many thanks, Howard
Hi,
I have ordered a Funcube the 4 november .
So I have no news about it ..
Was it send ?
packet number ?
So may I have useful information ?
Best Regards
Xtian
Hi
The parcel is here !
So you may destroy this message !
73
Xtian
Hello Xtian
No problem, I am glad it arrived safely.
I have a Fedex pickup Monday through Friday at 6am UK time, and I prepare for dispatch the evening before. Deliveries to Western Europe and most of North America are usually the following working day after the Fedex pick up.
Many thanks, Howard
How do you declare FC for int shipping, i mean just raw cost or full comercial value with(out) shipping costs?
I just said so, because shipping it by Fedex increase up to 50% the cost of the dongle to my country something very bad tought :-(.
Hello Christian
I declare without shipping costs.
Many thanks, Howard
What postal zone do I use for Channel Islands? We are not EU and do not pay VAT although my pay pal address states ‘ UK ‘ as no appropriate address option.
Hello Jan
Good question: when I set up the VAT rates in Paypal I don’t get an option for the Channel Islands/Guernsey/Jersey/etc. Does it add VAT to the bill when you push the button, using the UK as your zone?
If it does, I’ll set up a manual Paypal invoice for you.
In the meantime, apologies for the system “feature”.
Many thanks, Howard
Yes, I’m afraid it does add VAT doing it that way.
Hello Jan
OK, I have sent you a Paypal invoice.
Again, apologies for the system “feature”.
Many thanks, Howard
Any plans for an HF Funcube (3-30MHz)?
Hello Daniel.
Not at present, although there are third party upconverters available designed for use with the FCD.
Many thanks, Howard
I ordered and paid on Tuesday 2012-01-03, what’s the status?
Thanks, Luigi
Hello Luigi
You should have received an email indicating the tracking number.
As you will see from the post on the front page, we announced our short vacation last week.
Many thanks, Howard
Many thanks.
Luigi
Great, so it appears they have more, but can’t even access the ordering page without getting an error. Knew it was too good to be true..
Hello Frank
What error are you getting? We are definitely in stock!
Many thanks, Hwoard
Hello,
I ordered a Funcube pro on April 1st 2012, I received a confirmation mail of my payment from paypal but no mail from you, is that normal ?
Thanking you in advance.
François
Hi Francois
I am sorry that you haven’t received your FCD yet.
I have just emailed you a tracking number and some details showing that Fedex attempted delivery on Tuesday 3 April at 10:16.
Fedex should have left a note for you, and they also have your telephone and email contact details. I suggest calling up your local Fedex depot.
Again I am sorry for the delay.
Many thanks, Howard
Hi. I’m the author of SdrDx. Would you be interested in SdrDx supporting the FCDP?
Hello Ben.
Sure, send me an email to g6lvb at amsat dot org with your address details and I’ll see what I can do.
Many thanks, Howard
Hello from Japan, I ordered my FCD through PayPal on Apr. 6, but not yet I have received any confirmation message or delivery. Almost a week passed. Could you let me know my order status ? Best regards.
Hello Masahiro san
Your FCD was dispatched on Tuesday 10 April.
Friday 6 April and Monday 9 April were public holidays here in the UK so we had no Fedex pickup until Tuesday.
I’ve emailed you the tracking number.
Many thanks, Howard
Hi Howard,
Thanks for your info. It seems it’s on its way to my nearby FedEx depot now. Looking forward to receiving it soon; maybe, tomorrow. Again, thanks for your kind cooperation.
Please, the funcube dont have a trunking p25 decrypt?
The most communications here are on trunking mode.
Thank you.
Joao
Sao Paulo
Brazil
Hello Joao
The FCD does not perform any demodulation or decoding itself, that job is performed on the host computer. If there is software available for P25 demodulation/decoding/decrypt which takes standard I/Q or baseband, then it can be used with the FCD.
Many thanks, Howard
hey
i would like to know what is the status of my order?.i payd it few days ago
thx.
Hello Hannu
From my records, your FCD was ordered on 19 April and it was dispatched on 20 April at 06:00am. I’ve sent you a Fedex tracking number.
Many thanks, Howard
This is the first time that I contacted with you.
/…
snip
…/
We look forward to hearing from you.
Best regards!
Hello Hirosh san
I have sent you an email regarding your enquiry.
Many thanks, Howard
what is the price of this in USD and do i have to pay the VAT for Live in the USA?
Need to know as soon as can or send information to my email please so can order?
the email the 0 is a zero not the letter o
Hello Gary
There is no VAT charged if the delivery address is outside the European Union.
The price is GBP99 + GBP 13.16 shipping to Zone 2. That’s GBP112.16, or, with the current USD:GBP exchange rate of 1.61, USD180.58.
This should automatically calculate for you when you select Zone 2 in the drop down in the ordering page, and then press the “Buy now” button.
Many thanks, Howard
I have been trying to order an FCD since last thursday but all I get from the Paypal login is this…
PayPal cannot process this transaction because of a problem with the seller’s website. Please contact the seller directly to resolve this problem.
Return to Hanlincrest Ltd.
At this time, we are unable to process your request. Please return to Hanlincrest Ltd. and try another option.
Can you help whith this. I have waited for a year to fave the funds to purchase and now I can not. Help.
Hi Tom
Did you select a zone from the drop down first?
Many thanks, Howard
Hi Howard.
I ordered a Funcube pro yesterday, I received a confirmation mail of my payment from paypal but no mail from you, is all normal ?
Please send me a tracking number when available.
Thank you very much.
Joao
Hello Joao
I’ve just sent you an email with the details.
It was dispatched at 6am this morning.
Many thanks, Howard
Hi, I just make a purchase on the dongle PRO, please kindly advice the delivery and the courier way bill number so I could follow in Hong Kong.
Thanks for your kindly attention.
REgard,
David Chan 73 de VR2YDC
Hello David
Certainly, I’ll email you the tracking number later today when I’ve prepared the shipment.
Many thanks, Howard
Howard,
I recently ordered a receiver from you . I realised that the shipping could be a problem if the deilvery is not done before 25 May. I will be in Holland from 26 May to 10 June. If the shipment will be fast enough go ahead, else please hold the shipment for a few weeks in order for the arival to be done when I am back. Thank you! Looking forward to my new toy!
Hi Louis
Well it was dispatched on 14 May, I would anticipate that you should receive it well before your departure date. I’ve emailed you your tracking number.
Comparing it with other deliveries I’ve made recently to South Africa, and where it is showing now on http://www.fedex.com, I would expect delivery within the next day or two.
Many thanks, Howard
Will the base device become available for individuals?
Hello Karl
The base device will be for educational outreach purposes only, and is not intended for private individuals.
Many thanks, Howard
Can this FDC using to listening the HF band ?
Hello Jhon
The FCD is designed to be a VHF/UHF/SHF receiver and on its own it does not do HF, however there are third party HF converters designed specifically for the FCD, for example: http://www.hsmicrowave.com/FCD-1-55-UC_031012.pdf
Many thanks, Howard
Hi Howard.
I ordered a Funcube pro yesterday, I received a confirmation mail of my payment from paypal but no mail from you, is all normal ?
Please send me a tracking number when available.
Thank you very much.
Zhitkovets Vladimir.
Hello Vladimir
I’ve just emailed you your tracking details. It was dispatched on Friday 25 May.
Many thanks, Howard
Hello Howard.
Received a tracking number.
Thank you very much.
Sincerely, Vladimir.
I have friends who are interested in this item.
Overseas delivery is not cheap.（We live in Japan.）
So, we hope purchase together.
If I purchase two or more, You can discount shipping cost?
(ex:Shipping 2 items by same cost as 1 Item ?)
Hello Yuki
Yes, certainly.
If you would like to order more than one unit, let me know and I will send you a Paypal invoice.
For two units, there is only a single Fedex shipping charge.
For three units or more, the Fedex shipping is completely free of charge.
Many thanks, Howard
Hi!
I just purchased the dongle, but the delivery seems to be late. Could you please send me a Royalmail tracking number.
Thanks.
Hello Konstantin
It looks like they tried to deliver it at 09:35 this morning but it says there was no-one there to take delivery. I’ll email you the tracking number.
Many thanks, Howard
Any way to order without using PayPal? They’re crap, people constantly complain about problems with them, vendors as well as customers. There are dozens of other money bookers in the market…
Hello Jens
You are of course welcome to purchase from a retailer such as Martin Lynch or Wimo.
I can take international bank transfers but they are costly for the sender.
I do agree that Paypal are hardly my favourite outfit to deal with, I have had my own trials and tribulations with them, believe me!
Many thanks, Howard
Thanks, Howard, I did place an order at Martin Lynch now; have you looked at moneybookers.com? I used them some years ago for auctions, it worked quite well and I never had problems. They were more expensive for very small amounts, though, but 100 pounds is not very small… Thanks anyway for this great product, I am already looking forward to play with it 😉 73
I ordered a Fun Cube on May 25, but my payment through Pay-Pal was returned June 3. Why was my order not taken? I purchased through E-Bay and Pay-Pal.
Jack
KR3NO
Hello Jack
I have no record of a payment ever being received I am afraid. I don’t offer the FCD through Ebay, only through this site on Paypal. There are third party vendors offering the FCD on Ebay.
What was the Paypal account email address?
Many thanks, Howard
Hi,
I would like to order 4 of these Pro-dongles for one of my clients, but in the order I can only select 1. Can you please URGENTLY forward a quotation to me including delivery to South Africa? Please also advice how I would order qty 4.
Best regards,
Cilliers van Niekerk
Hello Cilliers
Apologies for the delay in replying, we have had some public holidays due to the Queen’s Diamond Jubilee.
I have sent you a Paypal invoice. Shipping is free of charge for three or more units.
Many thanks, Howard
Hi, Howard. FUNcube Dongle Pro Serial 6038 received. Thank you for the receiver. Tell me, is indicated on the package firmware version 18 j. So I do not need to flash the receiver, since the most recent version of the firmware? Thank you for respecting Zhitkovets Vladimir.
Hello Zhitkovets
Yes, certainly, all units after serial number 5890 are pre-loaded with the latest 18j firmware: if it states on the box it’s 18j, that is what it should have loaded on it.
Many thanks, Howard
Hello,
I ordered a Funcube pro on June 5th 2012, I received a confirmation mail of my payment from paypal. Could you please send me a tracking number?
Regards,
Shin
Shinji san
My mistake. I missed your order. I have refunded the shipping charge and prepared your shipment for the next dispatch tomorrow morning. I have also emailed you the tracking details.
Apologies again, your order came in the middle of two batches I was running, and somehow I managed to miss it.
Howard.
Looking for contact information for technical support. My FCD was working fine as of yesterday. Now, I plug it in, the system recognizes it, everything appears to be working, but I cannot control it. HDSDR and SDR-Radio both tried, I can’t seem to change the frequency. Tried FCHID and it says the frequency changed but still nothing but static coming from the speakers. Reflashed the firmware and same results. Any ideas?
Hello Pikoro.
Sorry you are having difficulty with your FCD.
From the symptoms it sounds like a hardware fault if it has suddenly stopped working. Can you email me at the Paypal address where you sent payment, and I’ll arrange an immediate replacement.
Many thanks, Howard
Hi Howard,
I ordered one on the 17th of June 2012 and sent you a couple of emails checking if you got my order but I received no reply. Can you please let me know when it was shipped / will ship along with the tracking details.
Many thanks,
Ziad
Hello Ziad
My mistake, I did miss your email from last Monday. It was sent last Monday, it is saying that the package was delivered on 20 June to your receptionist/front desk.
I’ll email you the tracking details right now.
Thank you, Howard
Hi Howard,
Many thanks for your response. Got it 🙂
Cheers,
Ziad
Hello!
Please, tell me where to buy USB SDR receiver in Russia?
And what will be its price?
Many thanks, Elena.
Hello Elena
I am sorry, we are out of stock at the moment due to a part supply problem. I beleive that Wimo may have some (http://www.wimo.com).
Many thanks, Howard
we refer to your invoice n° AB-2209 dated 20.01.13 for Hanlincrest Ltd to inform you that you have put the taxes amount, but for italy administration reason we need to have the invoice without taxes £ 52,20 as we have to pay the VAT in Italy. We inform you that our VAT Number is 08134780157.
Best regards
Hello Max
I have amended the order with your tax details and refunded the VAT to your Paypal account.
Many thanks, Howard
sir i need a funcube dongle for my project….. kindky tell me about the buying procedure and its price including all charges. I am from Pakistan.
Ill be higlhy thankfull to you
Hello Sohaib.
Details on ordering are here: https://www.funcubedongle.com/?page_id=1113
At the moment I’m operating a waiting list but it’s not very long at the moment, currently we’re only a matter of a few days from availability as units are assembled and shipped from my manufacturer.
Many thanks, Howard