Why is there no reserve list?

Folks,

There are a lot of posts asking to be put onto a reserve list. There is no such list I’m afraid.

The reason is simple: the overhead for us right now would be very high. Imagine, let’s say, there were 100 individuals on a hypothetical list. Then we’d have to individually contact and chase up each one of those people and request payment, track receipts and collate the information. As you can imagine, that would be quite a job in itself. Some may suggest that that figure of 100 is rather on the low side.

An alternative would be to take payment up front. I am personally not keen on that, as it means that we would be holding potentially significant sums of other people’s money and be duty bound to those individuals. When we had a situation like the manufacturer failing to deliver a few weeks ago, what would we do then? Should we refund (another administration overhead)? Contact each individual (yet more overhead)?

I freely accept that we didn’t really anticipate the level of demand, and while I know the current process isn’t perfect (remember it works both ways, Paypal still oversold what I had in the last batch), a publicised sale date remains to us the most fair way of distributing these units.

In the meantime I really thank you all for your patience and support while we ramp up production, and let’s hope this next batch arriving in the next few days is up to scratch so we can order some more.

Howard